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Key Account Manager eCommerce (m/f/d), Hygiene


Want to deliver far more than just growth? As a Key Account Manager eCommerce (m/f/d), Hygiene with Reckitt, you’ll have the freedom to turn an already-strong customer relationship into something beautiful. 


Key Account Manager eCommerce (m/f/d), Hygiene

Heidelberg, Baden-Wuerttemberg

Competitive Salary & excellent benefits package 


The Key Account Manager eCommerce is managing, developing and strategically expanding eCommerce Sales channels and on top implementing Go-to-Market Strategies to leverage the Sales potential. Furthermore, you'll:

  • Drive the P&L for the respective customers as per plan.
  • Be responsible to input regular forecast & manage the supply complexities with the logistics team.
  • Continuously analyse to identify and tackle opportunities to drive growth and/or improve profitability within the scope of customers.
  • Focus on driving 4Ps and active engagement with the customers to drive the ecommerce growth formula to further maximize on reach, conversions, basket size and retention rate.
  • Assess the in-platform media assets and opportunities to invest to drive traffic & revenue with a clear focus on ROI.
  • Develop and implement activation measures in cooperation with Trade Marketing, Marketing as well as other Key Account Managers.
  • Continuous develop and expand the knowledge about customer requirements and strategies.
  • Share market developments and insights to the appropriate people.


You’ll succeed because… 

  • You have minimum bachelor’s degree in Business Administration (or similar).
  • You have min. 4 years commercial job experience within Sales and eCommerce - preferably in FMCG industry.
  • You have experience in customer acquisition and account management, priority settings, project management, commercial understanding of corporate and operational business.
  • You are a analytical and solution-orientited thinker with confidence to effectively deliver account plan and to proactively think of innovations.
  • Your are an excellent communicator in Englisch as well as German.


You’ll love it because…  

…you’ll have the freedom to make a difference. You’ll put your own ideas into practice. The products you help us get out there will allow people to live healthier lives and have happier homes. And our dynamic, ownership-driven culture will bring the very best out of you, every day. 


All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. 

Job Segment: Medical, Healthcare

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