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Key Account Manager eCommerce (m/f/d), Hygiene

Want to deliver far more than just growth? As a Key Account Manager eCommerce (m/f/d), Hygiene with Reckitt, you’ll have the freedom to turn an already-strong customer relationship into something beautiful. 


Key Account Manager eCommerce (m/f/d), Hygiene

Heidelberg, Baden-Wuerttemberg

Competitive Salary & excellent benefits package 


The Key Account Manager eCommerce is managing, developing and strategically expanding eCommerce Sales channels and on top implementing Go-to-Market Strategies to leverage the Sales potential. Furthermore, you'll:

  • Drive the P&L for the respective customers as per plan.
  • Be responsible to input regular forecast & manage the supply complexities with the logistics team.
  • Continuously analyse to identify and tackle opportunities to drive growth and/or improve profitability within the scope of customers.
  • Focus on driving 4Ps and active engagement with the customers to drive the ecommerce growth formula to further maximize on reach, conversions, basket size and retention rate.
  • Assess the in-platform media assets and opportunities to invest to drive traffic & revenue with a clear focus on ROI.
  • Develop and implement activation measures in cooperation with Trade Marketing, Marketing as well as other Key Account Managers.
  • Continuous develop and expand the knowledge about customer requirements and strategies.
  • Share market developments and insights to the appropriate people.


You’ll succeed because… 

  • You have minimum bachelor’s degree in Business Administration (or similar).
  • You have min. 4 years commercial job experience within Sales and eCommerce - preferably in FMCG industry.
  • You have experience in customer acquisition and account management, priority settings, project management, commercial understanding of corporate and operational business.
  • You are a analytical and solution-orientited thinker with confidence to effectively deliver account plan and to proactively think of innovations.
  • Your are an excellent communicator in Englisch as well as German.


You’ll love it because…  

…you’ll have the freedom to make a difference. You’ll put your own ideas into practice. The products you help us get out there will allow people to live healthier lives and have happier homes. And our dynamic, ownership-driven culture will bring the very best out of you, every day. 


Die Möglichkeit, sich frei entfalten zu können, liegt in unserer DNA. Unser dynamisches Arbeitsumfeld bietet dir den Raum, als Individuum zu wachsen und in agilen Teams zu arbeiten. Du möchtest etwas bewegen? Dann werde jetzt Teil des internationalen Reckitt-Teams, das Diversity & Inclusion lebt und Chancengleichheit – unabhängig von Alter, Herkunft, sexueller Identität, Behinderung oder Weltanschauung - fördert.

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