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E-commerce Key Account Manager


 Reckitt is a growing community of 43,000+ diverse, talented entrepreneurs – united in the relentless pursuit of a cleaner, healthier world. Drawing on each other’s skills and working together, we put people at the heart of our business. Through research and development, science and partnership, we make products that people have loved and trusted for generations. Our brands fall into three categories: Hygiene, Health and Nutrition. Each is in a unique position to make a difference in the world. Together, they protect, heal and nurture individuals, families and communities, to live cleaner and healthier lives through our products and educational initiatives. 

We are looking for an Ecommerce Key Account Manager to join our sales team within the Health division.


Reporting to the Ecommerce Manager Netherlands you will be responsible for defining the customer strategy, developing Joint Business Plans, ensuring perfect execution on our partners’ websites, managing your P&L, analyzing and reporting performance. 


The position will be based in Amsterdam, Netherlands.


Does this sound like the ideal place for you? Then read on ahead! 

Key Responsibilities


  • Develop and implement the annual business plan with key customers.
  • Manage customer negotiations in relation to Reckitt commercial strategy and customers trading terms
  • Account planning and forecasting
  • P&L ownership and responsibility: Achieve Net Revenue, Gross Margin & Net Working Capital targets for the accounts
  • Working closely with the Marketing and Trade Marketing team to deliver best in class execution, drive conversion and recruitment of new consumers
  • Analysis of sales data, financial reporting and benchmarking
  • Working cross-functionally with Supply Services to ensure that sales forecasts are accurate and adequate stock levels are available within the customers supply chain system
  • Working closely with other Ecommerce team members (KAM, Performance Manager, Customer Experience Manager…) to improve the consumer journey on your customers’ websites

Who you are


  • 4-year college degree
  • Minimum 3+ years of relevant Ecommerce experience, including retail and A-brands
  • Track record in negotiation on head office level
  • Excellent P&L management 
  • Must be able to demonstrate strong analytical skills and enjoy data analysis.  Ability to review data, draw conclusions and implement learnings is a must.
  • Ability to challenge, guide and influence decisions, multi-task and prioritize assignments
  • Flexible thinker being able to operate in a changing environment and cope with complexity
  • Full proficiency in English mandatory

What's in it for you


  • Great brands, great business, great benefits
  • At Reckitt, we offer a competitive reward package that recognizes outperformance
  • You are given the freedom to succeed and our stimulating work environment sparks innovation and creativity
  • As being part of a global business, you enjoy the diverse career development opportunities we offer. 
  • Being part of a dynamic team that is fun to work with! 


All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. 

Job Segment: Nutrition, Healthcare

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