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Manager, Health Outcomes

Want your medical expertise to have an impact? As a Manager, Health Outcomes at Reckitt, you’ll have the freedom to drive innovative product development that will benefit millions of users. Worldwide. 
Manager, Health Outcomes 
Slough, Berkshire 
Competitive Salary & excellent benefits package 


Role Purpose:

  • Provide leadership and technical support to a team of Outcome Scientists, Data Scientists and Medical Writers to ensure delivery of robust health outcomes, health economics and clinical study data to meet the organisation’s R&D goals.
  • Provide health outcomes support and expertise for clinical studies.
  • Define appropriate health outcomes strategies for the allocated product category (IMP or medical device, cosmetic and general product) in collaboration with Global Medical Affairs Leads and other team members.
  • Provide a clear point of contact to the Global Medical Affairs Leads and R&D teams as the health outcomes expert for health global projects for the assigned product categories.
  • Support regional organisations with health outcomes expertise for local initiatives.



  • The role provides direction and oversight of global health projects in terms of health outcomes strategy, people leadership and tactical insights for studies including those that are business critical and/or of high complexity to meet the organisation's R&D goals. It provides a consulting role to Home and Hygiene.
  • The role drives health outcomes excellence and process improvement through an understanding of project and clinical study requirements compliant with industry standards and the regulatory framework.
  • The role has 3-8 direct reports and requires line management ability as well as hands on high-level technical ability.

Lead the Health Outcomes function for the assigned product category(ies) (i.e. IMP, medical device, cosmetic and
general product) within the MA&EG team. The role is accountable for meeting the organisation’s R&D goals through
insight into RB’s products, innovations and clinical research, excellence in health outcomes to enable the generation of
robust clinical study evidence.


Maintain strategic awareness of current health outcomes research to incorporate clinical and (e)COA endpoints,
comparators and healthcare use into projects.
Input relevant information to the project teams to influence strategic project direction (e.g. innovative approaches such
as methods, models and techniques to generate and substantiate claims).
Serve as the health outcomes expert for the assigned product category(ies) and provide recommendations to major
Provide expert health outcomes advice to the project evidence plan ensuring the feasibility and success of product
development initiatives and scientifically robust evidence generation activities are integrated into the project.



  • Contribute expert health outcomes advice and recommendations, resources, and project information to support the project evidence plan and value propositions to align with commercial needs.
  • Collaborate with the Global Medical Affairs Leads or team members to develop effective strategies and study designs that meet scientific objectives and are compliant with the regulatory framework.
  • Contribute to the evaluation of probability of success and potential risks when clinical studies are being planned against business objectives.
  • Deliver key evidence for claims and registration of RB Global products through clinical study reports serving as input into product registration dossiers or clinical evaluation reports and claims memos.
  • Attend the Scientific Review Committee meetings and high-level strategy meetings for the assigned product categories.
  • Build effective relationships with the Global Medical Affairs Leads, as well as Regulatory, Marketing and senior Category R&D leaders.
  • Strengthen the relationship with vendors, KOLs, Study Steering Committees, Advisory Boards, Regulators etc. as required, to optimise project development strategies.
  • Ensure appropriate assessment, selection and management of vendors for outsourced activities.
  • Ensure the development of study protocols, protocol review and finalization and review and/or approve project and study related documentation including clinical study reports.
  • Ensure quality, visibility and continuity of clinical operations in CDO and/ or in key IMEx markets.
  • Serve as clinical lead for meetings or responses to regulatory agencies.
  • Define process improvement initiatives that will be key to the development of the team.
  • Perform line management tasks including targeted personal and technical development, training and evaluation to ensure the team is sufficiently trained and experienced to conduct each specific clinical activity.
  • Educate the team on current clinical research developments, techniques and methodologies and evaluate whether they should be used in Reckitt studies.
  • Manage team resource and project/study allocation.
  • Manage departmental budget for direct reports.


  • Ensure that clinical activities are performed to the required standards (e.g. ICH-GCP or ISO14155, and any local regulatory standards) and ready for inspection.
  • Ensure regulatory requirements are reviewed and incorporated into the clinical standard operating procedures (SOPs) and that SOPs are regularly updated, implemented and adhered to.
  • Ensure best practices and consistency within the team.
  • Work closely with the medical and clinical leadership team to ensure medical & clinical standards are implemented across the organisation.
  • Serve as health outcomes expert for the assigned product category(ies) and collaborate with cross-functional team to develop policies and procedures applicable to the OTC healthcare industry.


Key Challenges:

  • Risk based approach to the delegation of responsibilities within the team and outsourcing to external vendors, maintaining accountability for oversight.
  • Effective time-management and prioritisation to achieve optimal balance between gaining insight, generating high value evidence, maintaining oversight and developing the team.
  • Creating and maintaining good working relationships with external vendors.
  • Influencing the wider business and matrix as the health outcomes expert for the assigned product categories.
  • Balancing clinical study execution requirements and timelines with commercialism and pragmatism.
  • Strengthening health clinical understanding across all levels/disciplines within the business.


Skills & Experience Required: 

  • Ideally, over 10 years (PhD) or 12 years (MSc) of health outcomes and economics experience preferably in a clinical or medical department in pharmaceutical/consumer healthcare/cosmetic industry or at a CRO or clinical vendor, preferably dealing with drugs/OTC product categories.
  • At least 3 years line management experience.
  • An ability to understand, interpret and communicate health outcomes, health economics, statistics and psychometric (research) data is essential.
  • In depth and up to date knowledge of GCP and ISO as applicable/regulatory standards.
  • Strong understanding of corporate and operational business needs.
  • Experienced in (e)COA development and validation.
  • International understanding and flexibility to travel / work across locations and time zones.
  • Effective project management and organisational skills.
  • Effective medical and scientific writing skills.
  • Statistical literacy (e.g. SAS, SPSS, R, WinBUGS).


Technical/professional qualifications required:

  • Master’s degree or PhD in a quantitative science, e.g. Psychometrics, Health Economics, Public Health.

Personal Attributes: 

  • Pro-active and self-directed with a high level of initiative and persistence.
  • Strong delivery focus and detail orientated.
  • People management skills, being able to coach, develop and motivate direct and indirect reports to contribute at
  • the highest performance level.
  • Good interpersonal skills, ability to operate successfully in various team capacities and in a multi-cultural
  • environment.
  • A clear and logical thinker with the ability to recognise patterns and develop innovative solutions.
  • Ability to develop and succinctly communicate strong argumentation in order to influence.


All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. 

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