Apply now »

IT&D Business Analyst Pharma CRM


Want to take technology to the next level? As IT&Business Analyst, you’ll have the freedom to think strategically, lead commercially and harness emerging trends to grow our business.

Work as part of Global Sales Execution Excellence IT&D team and manages the Secondary Sales/ Store Audit Solution across multiple countries and vendor teams.

In the role, you will:

  • Utilise IT operating model framework to facilitate planning, alignment, demand & change management
  • Ensure adherence to enterprise architecture standards and frameworks
  • Works as a SME of the tool and manage stakeholders in different countries on Global Sales Solutions
  • Understand business requirements, managed enhancements and drives change management activities
  • Understand the Sales Process across different countries in Reckitt
  • May be required to work with teams managing Satellite systems for establishing Integration
  • May required to explore/ deploy the tool to new countries
  • Responsible for implementing, monitor, review Sales Excellence tools
  • Manages Request, Escalations and provide inputs as needed to assigned countries
  • Handle assigned BAU projects
  • Testing of New / exiting functionality of Sales tools 

Skills Required:

  • Education in IT/Software-related discipline 
  • Should be from Techno-Functional background
  • Understanding of FMCG Commercial Business Process (Distributor- Retail) will be an advantage
  • Should have lead/part of large scale SFA/MFA/ 4P Audit solution deployment across FMCG sector and shall possess Project Management skills
  • Agile project management experience/certification advantageous
  • Good Analytical skills, Software Development Life Cycle and process mapping will be an advantage
  • Creative problem-solving skills and ability to work on their own initiative to drive and deliver results
  • Excellent communication, Presentation, documentation, and interpersonal skills
  • Ability to work hands-on in a fast-paced, potentially high-pressure environment
  • Ability to interact clearly with business users to ensure that software solutions fulfil strategic business needs
  • Fast Learner, willingness to learn new technologies
  • Proficiency on Microsoft office suite such as Excel, PowerPoint, etc is desirable


All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. 

Job Segment: Pharmaceutical, Healthcare

Apply now »