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IT&D Senior Business Analyst

Role Purpose:

Want to see technology make the difference? As IT&D Senior Business Analyst – Adoption, you’ll have the freedom to innovate, finding new ways to make our business faster, smarter and more agile than ever.

Ensuring technology continues to give us a competitive edge, we’ll look to you to support changes that make our Marketing & eCommerce Operations better than ever and help us take advantage of new opportunities. You’ll align platform goals and objectives with current and future strategy. Ultimately, you’ll make our systems better, our activations bigger and ensure we realise the benefits faster.


IT&D Senior Business Analyst

Warszawa, Mazovia Province

Competitive Salary & excellent benefits package


You will…

  • Be accountable for Platform Adoption, Success and Value measurement, supported by the Platform Manager.
  • Be responsible for User Story development and validation with the business & wider platform team.
  • Proactively maintain relationships with the Platform end users, always striving for continual improvements. 
  • Be driven by facts and data, helping build business value cases with the business in case of tech/process/people gaps in this space. 


  • 3+ years experience in business analysis related field.
  • Experience of working with and influencing senior stakeholders to balance business needs with IT standards and processes.
  • Demonstratable experience with BPMN standards & tools for business process modeling.
  • Expert proficiency in English with good communication skills.
  • Knowledge of MarTech platforms in the SaaS space, and understanding of Marketing and Ecommerce business functions and process.

Technical / Professional Qualifications:

  • Educated in Business discipline or Computer Science to degree level, or equivalent experience.
  • Agile software development methodologies e.g., Scrum, DSDM, XP, FDD, SAFe.
  • Certifications in Business Analysis.
  • Microsoft Office Suite to Proficient level.
  • knowledge of Marketing and Ecommerce business functions.

You’ll succeed because…

…you’re evangelical about the business benefits technology can bring. You’re a problem solver, critical thinker and natural communicator. You know how to navigate complex global organisations. You are tech-savvy, comfortable working with a variety of technologies, tools and processes to bridge the gap between users and technical teams. You’ll align platform goals and objectives with current and future strategy.  You’re an excellent listener, collaborate effectively and get the best out of your team, your platform partners, and business stakeholders.


All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. 

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