Key Account Manager eCommerce (all genders), Hygiene

We Are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

About the role

Immerse yourself in the dynamic world of e-commerce with Reckitt, where your expertise as a Key Account Manager can shine. In this role, you will nurture pivotal relationships with medium and small accounts, steering their growth with your strategic insight. Your contribution will not only support our clients' success but also drive Reckitt's goals. We are looking for a champion of customer satisfaction who will lead from the front, ensuring that our e-commerce strategies resonate with partners and reflect our commitment to excellence.

Your responsibilities

• Development and strategic expansion of new sales channels via Ecommerce channels like Egrocery and Pureplay
• Build & maintain external relationship and collaboration
• Implementation of go-to-market strategies to leverage the sales potential from the above-mentioned growth channels
• Driving the P&L for the respective customers as per plan
• Responsible to input regular forecast & manage the supply complexities with the logistics team
• Responsible for the budget management in terms of planning as well as monitoring/adherence to annual plans

• Explore avenues to further expand the business scope by scouting for further emerging opportunity areas or increasing the penetration within the scope of customers
• Focus on driving the digital shelf (4Ps) & active engagement with the customers to drive the ecommerce growth formula to further reach, maximize on conversions & basket size (Performance Marketing)
• Assess the in-platform media assets/opportunities to invest to drive traffic & revenue with a clear focus on return on invest
• Development & implementation of activation measures in cooperation with Trade Marketing, Marketing as well as Sales
• Continuous development and expansion of knowledge about customer requirements and strategies & share market developments/insights to the appropriate people
• Initiation, follow-up, evaluation and improvement of action measures
• Preparation and execution of annual reviews

The experience we're looking for

• Business studies (also at a university of cooperative education) with a focus on sales/trade or comparable training
• Minimum 4 years’ experience (of which at least 2 years in sales)
• Experience in key account management, category management, trade marketing, field sales or marketing
• Preferred industry experience in FMCG or retail (LEH)
• Experience in customer acquisition

The skills for success

• Analytical skills and solution-oriented thinking & action
• High affinity for numbers
• Entrepreneurial thinking & acting
• Flexibility and ability to deal with conflicts
• Good influencing and communication skills
• Leadership ability and team spirit
• Convincing appearance and presentation skills
• Language Skills: Business fluent in both German and English

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.