Nutrition & Product Information Specialist

Remote Opportunity / 12 Months Fixed-Term Contract

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Marketing​

As a Nutrition & Product Information Specialist with Reckitt, you’ll have the freedom to succeed.

Reckitt is more than a company. We’re a growing community of over 40,000 diverse, talented entrepreneurs – all driven to make the world a happier, healthier place. Drawing on each other’s skills and working together, we help make people feel better. Through research and development, we make better products that empower everyone to take their health into their own hands and homes.
To make this happen, we’ve created an environment where curiosity is encouraged, ideas are embraced, and ownership is given. Opportunities are everywhere, and ambitions grow. In other words, we give people the freedom to succeed.

About the role

The Nutrition and Product Information Specialist shall act as the nutrition lead and expert for the Enfamil Customer Resource Centre, CRM and Brand Teams.

Your responsibilities

• Ensures that the Brand Strategy and overall goals and objectives of the Brand Teams are effectively represented in all of the training and materials.
• Leads, develops and delivers comprehensive in-depth nutrition and product training.
• Manages the Knowledge database daily with current approved nutrition and product information as well as incorporating up to date brand messaging 
• Primary liaison in providing nutrition guidance and expertise in responses to questions from consumers through numerous channels including Facebook, Chat, Email, Phone, etc.
• Developing urgent FAQs, training materials and other materials, as required by different teams at Enfamil Canada.
• Providing ongoing mentoring to CRC team on customer calls, documentation, and product knowledge.
• Updating the Knowledge Base system with the latest product and nutrition information on a daily basis
• Collaborate with Quality Assurance, Medical Affairs and US Medical Services to ensure compliance with current standards in the handling of Adverse Events (AE)

The experience we're looking for

• Registered Dietitian and eligibility for membership in Dietitians of Canada
• 2+ years of clinical experience in nutritional management of patients
• Interest in Infant Nutrition and Feeding Recommendations and Guidelines
• Demonstrated ability to stay current with the scientific and research advances in nutrition
• Demonstrated ability to work cooperatively within a team environment and across boundaries to achieve results, delivering value-added business results that meet high quality requirements within tight deadlines.
• Demonstrated ability to translate complex nutrition/science information into simple language
• Exceptional interpersonal and communication skills in English- Bilingual in English and French is an asset

The skills for success

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.