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Tech Operations Manager, Shopify

Want to disrupt the status quo? As Tech Operations Manager, Shopify at Reckitt, you’ll have the freedom to change the way we engage online with our customers. 

Tech Operations Manager, Shopify 
Parsippany, NJ 
Competitive Salary & excellent benefits package 


Reckitt is growing through the direct to consumer business and looking to expand the presence throughout digital channels such as Shopify. The role is a critical hire in establishing our technology operations practice at Reckitt, through Shopify to relentlessly focus on delivery growth of our direct to consumer business. You’ll use data analytics to acquire, convert and retain customers. You’ll help grow the direct to consumer business and adapt existing models and brands for online.  Essentially, you’ll disrupt, create and challenge until you find smarter ways to engage our consumers. You'll: 

  • Develop and manage DTC Technology Pipeline across Shopify and all interfacing apps and systems
  • Lead cross-functional program to accelerate our go-to market processes.
  • Oversee Data automation, path to purchase and capability roadmap
  • Represent eCommerce strategic priorities and support the eCommerce product data pipeline
  • Drive eCommerce transformation through technology and expertise
  • Monitor emerging eCommerce tech trends and leverage outside in thinking
  • Own, develop and execute eCommerce technology strategy to address changing priorities across all areas of the global DTC eCommerce business and support growth acceleration


You’ll succeed because… 
…you know the channels inside out – paid search, social (paid and unpaid), SEO, affiliates, mobile, online marketing (including email and advertising campaigns) and mobile. Acquisition, conversion and retention are at the heart of everything you do. You’re entrepreneurial and creative, with a knack for solving tough problems. You’ve a growth mindset and you love building business. You have: 

  • Experience with the Husky/similar CMS experience
  • Optimize websites to ensure they render consistently in cross-browser environments, with the best SEO principles, caching mechanics, etc.
  • Should work on e-commerce projects with different Shopify JS APIs (storefront, AJAX Cart, Sections, etc).
  • Exposure to a minimum of 3 e-commerce projects (starting with requirement gathering)
  • Shopify Plug-in optimization, and customization, Strong knowledge of OOPs
  • Should be action-oriented have ability to work independently and multi-task in a fast-paced environment, with a high attention to detail
  • Strong verbal and written communication and interpersonal skills
  • Excellent verbal and written communication skills
  • Must have ability to tackle complex situations and evaluate alternative courses, and provide fact-based solutions/recommendation


You’ll love it because… 
…you’ll get to make an impact like never before. You’ll be responsible for your own projects - we can’t wait to listen to your ideas. The products you get out there will make people’s lives better. Our iconic brands will provide an incredible platform for you. And our dynamic, ownership-driven culture will help bring the very best out of you, every day. 

Similar Roles

  • eCommerce Operations Manager 
  • eCommerce Technology Manager
  • IT Manager
  • DTC Manager 
  • Direct-To-Consumer Manager
  • eCommerce Manager


All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. 

Nearest Major Market: New York City
Nearest Secondary Market: Newark

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