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Global Product Owner - Social Listening

The Global Product Owner - Social Listening will develop, drive and govern Reckitt’s Social Listening capabilities within the “Consumer Hub” platform. As a consultative partner, this professional will seek capability outside Reckitt and advise stakeholders on industry trends and ways to harness different technology solutions to drive short and long-term value. Successful candidates for this opportunity will demonstrate strategic thought and client management skills that go beyond platform and data sources knowledge.

 

Your main responsibilities:

 

- Recommend, hire and govern vendor SOWs needed to deliver the capability working alongside data science and data engineering teams
- Develop and manage project plans (team member allocation, timeline, budget, deliverables)
- Define and align product roadmap with BSI management and Insights & Analytics team
- Define and advertise Consumer Hub success KPIs and value creation, and find new use cases to expand tool usage and value generated

 

You will succeed because you have: 

 

- Ideally 3+ years of social listening experience, whether at a publisher, agency, trading desk, IT, consultancy firm or end-advertiser.
- Or experience as product owner in IT with great experience in business partner / advisor 
- Experience with implementing social listening tools, managing vendors and internal clients and reporting value created out of it
- Strong analytical and consulting skills, rooted in ability to draw and communicate insights from multiple data points
- Excellent consultative approach to developing and managing business relationships
- Innovative thinker with prior evidence of successfully executing on ideas

Equality

In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.
RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.

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