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Key Account Manager

Reckitt Denmark is currently looking for a seasoned Key Account Manager. The role will play a key strategic role in our Danish and Nordic Business. The right candidate will be able to balance his or her own customer portfolio and a lead role around our Modern Trade Channel. 


To fulfill this role, you will work closely with the full DK sales team. This includes the Country Sales Manager, Sales Coordinators, Local Trade Marketer, Financial Controller, Student Worker, External Field Sales Force and the two other KAMs. The role will include line management and opportunities for growth. 


As Key Account Manager you will drive profitable growth in line with Company and Team objectives. You will be responsible for managing a portfolio of leading brands in your customers, impacting category development and the full Nordic portfolio. These brands include Neophos, Vanish, Airwick, Cillit Bang and other leading market names. Also, you will be tasked with managing and reporting on the Modern Trade Channel customer portfolio, that is shared between the three KAMs in Denmark.  


Working together with internal stakeholders, you will develop customer strategies and initiate activities to maximize net revenue and profit. In this stakeholder management, you will work closely with our Nordic Trade Marketing team, Finance, Supply and legal/regulatory. The successful Key Account Manager will thus manage their own customer P&Ls from ‘top to bottom’.  


Why join Reckitt Denmark? 
We Work as a team in the fast-paced Danish market. Priorities, successes and goals are ultimately shared, giving a motivating work place, generating sustainable repeated success!  

We aspire to be trusted partners to the trade with cross functional stakeholders on hand in our Nordic HQ in Søborg, Denmark, to support our ambitious plans for growth and innovation.  
Finally, we are market leaders within three of our categories in Denmark and top three branded players in a number of other areas. This gives us, and you as KAM, exposure and priority in the market allowing us to live the Reckitt Purpose: We exist to protect, heal and nurture in the relentless pursuit of a cleaner and healthier world. We fearlessly innovate in this pursuit across our Hygiene, Health and Nutrition businesses.  

Your responsibilities: 


  • Achieve Net Revenue, Gross Margin & Net Working Capital targets for customers. 
  • Achieve 4P targets (product, placement, price & promotion).
  • Develop multi-level relationships with the accounts. 
  • Achievement of account sales and trade investment targets for allocated account.
  • Secure trading and distribution/promotion, agreements in line with nominated major account’s profile (including share of shelf, visibility at POS, Distribution penetration across product range, Consumer and Trade promotions and discounts. 
  • Observe current GDP legislation – Good Distribution Practice.
  • Manage Field Sales sales cycles for own customers. 
  • Secure monthly reporting on Modern Trade Channel.


Cross Functional:

  • Secure timelines from marketing deployments are met. 
  • Partner with Financial controller, securing P&L management.
  • Partner with Supply team to secure forecast and delivery. 



  • Work across borders in the Nordics and beyond to build a smarter business.
  • Develop and manage direct report/s.
  • Participate in Nordic meetings when relevant in coordination with CSM. 




  • Minimum Bachelor's degree in Business area 



  • Key Account Manager with demonstrable commercial acumen and good understanding of customer management process
  • Preferred min. 5 years' experience as KAM
  • FMCG experience



  • Fluency in English and Danish- both oral and written 
  • Other Scandinavian languages are an advantage 



  • Good knowledge of Microsoft Office (Power Point, Excel, Word, Outlook) 
  • Experience with SAP is considered a plus 
  • Siebel/Oracle is a plus 


Functional skills: 

  • Conceptual and analytical skills
  • Development of strategies, tactics, and measurable implementation 
  • Account management 
  • Influencing and negotiation
  • Planning issues, priority settings, project management, commercial understanding of corporate and operational business
  • Strategic thinker with confidence to effectively deliver account plan
  • Proven track record of P&L management, budget delivery and growth momentum 


You'll succeed because...'re self starter and self-driven in pursuing and finishing objectives. You're self-confident, result-oriented, proactive, meticulous and resilient in all aspects. You're a natural planner with a critically assessment of own performance - quick learner, intellectually curious and pragmatic. You possess "I can and I will do" attitude and are open to change an unfamiliar tasks. Moreover, you have exceptional communication skills and are capable of building strong relationships. 


You’ll love it because…

…you’ll have the freedom to make a difference. You’ll put your own ideas into practice. The products you help us get out there will allow people to live healthier lives and have happier homes. And our dynamic, ownership-driven culture will bring the very best out of you, every day. 


All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. 

Job Segment: Nutrition, Healthcare

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