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IT&D Senior Business Analyst - Adoption

Role Purpose:

Want to see technology make the difference? As IT&D Senior Business Analyst – Adoption, you’ll have the freedom to innovate, finding new ways to make our business faster, smarter and more agile than ever.

Ensuring technology continues to give us a competitive edge, we’ll look to you to support changes that make our Marketing & eCommerce Operations better than ever and help us take advantage of new opportunities. You’ll align platform goals and objectives with current and future strategy. Ultimately, you’ll make our systems better, our activations bigger and ensure we realise the benefits faster.


IT&D Senior Business Analyst - Adoption

Warszawa, Mazovia Province

Competitive Salary & excellent benefits package

You will…

  • Support the Platform Manager in realising platform strategy through incremental improvements to the platform. 
  • Partner with customers to elicit, analyse, documents and manage platform requirements.
  • Work with vendors and platform team to conduct paper-based designs, solutioning sessions, and MVP taste-testing all along the demand management lifecycle.
  • Proactively maintain relationships with the Platform end users, always striving for continual improvements. 
  • Maintain a working relationship with selected vendors/suppliers involved in the delivery of development, testing and support services
  • Work with the service Desk and Product Team members to resolve platform incidents, problems or queries that cannot be resolved in isolation. 
  • Be driven by facts and data, helping build business value cases with the business in case of tech/process/people gaps in this space. 


  • 3+ years experience in business/technical analysis related field.
  • Experience in solution design; with strong analytical and problem-solving skills
  • Strong understanding of the software delivery lifecycle
  • Expert proficiency in English with good communication skills.
  • Knowledge of MarTech platforms in the SaaS space, and understanding of Marketing and Ecommerce business functions and process.
  • Desirable – experience within DAM/PIM/MRM technology solutions

Technical / Professional Qualifications:

  • Educated in Business discipline or Computer Science to degree level, or equivalent experience
  • Certifications in Business Analysis with strong understanding of requirement elicitation and management techniques
  • Competent user of requirement management tools
  • Agile software development methodologies e.g., Scrum, DSDM, XP, FDD, SAFe
  • Microsoft Office Suite to Proficient level.

You’ll succeed because…

…you’re evangelical about the business benefits technology can bring. You’re a problem solver, critical thinker and natural communicator. You are tech-savvy, comfortable working with a variety of technologies, tools and processes to bridge the gap between users and technical teams. You’ll align platform goals and objectives with current and future strategy.  You’re an excellent listener, collaborate effectively with platform partners and business stakeholders.

You’ll love it because… 

…you’ll play a critical role in the building and developing Business Analysis capabilities in our expanding IT&D Hub in Poland - you'll get to make an impact like never before! You’ll put your own experience and ideas into practice. Our dynamic, ownership-driven culture will bring the very best out of you, every day.


All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. 

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