Key Account Manager

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online.

Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.

We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

As the Key Account Manager, you will develop effective customer strategies and successfully mediate between the management and existing customers. In doing so, you will never lose sight of the management's targets with regard to the annual turnover to be achieved. The overall objective of the role is to drive customer strategy of Profit and Margin Growth and to maintain long-term relationships with key customers while taking care of our brands including Finish, Vanish, Lovela, Woolite, Calgon, Air Wick and Cilit Bang.

Your responsibilities

• Responsibility for 4p's strategy implementation, with special focus on recomended assortment, reco promotions, reco planogram and KPI's in stores (distribution, flyer and secondary placement share, promotion location, shelf share and quality 
• Responsible for achieving strategic objectives per customer: Market Shares, NR,COP, Gross Margin, NWC 
• Building long term partnership with the customer
• Manage completely trade spending: contract trade terms and promotional investments
• Managing customer negotiations in relation to RB commercial strategy customer trading terms
• Implementation and ongoing management of the category strategy per customer; drive and support customer&shopper marketing collegues
• Continuous improvement in the management of the account by identifying opportunities, profitability and improvement of categories
• Preparation of Sales forecast (short term)
• Drive forecast accuracy (KPI)
• Analyzing key data: market shares turnover, listing, promotional plans, placement targets, ROI on Trade Investment
• Day to day activities managment:
- Administrative responsability: Handling invoice complaints, Price communication/    negotiation
- Sending POS materials, samples
- Prepare customer specific activity promotional plans
- Cooperate on route to market strategy

The experience we're looking for

- FMCG experience in Trade Marketing/ Marketing/ Sales and Key Account Management

- Educated to minimum bachelors degree level ideally in a business related subject – from a recognised University

- Highly analytical and numerate

- Experience of influencing and engaging senior management in own and customer organisations. 

- Leader, Advanced Strategic Thinker, Smart, Driver, with strong interpersonal skills

- Ability to think outside the box

- Results oriented, entrepreneurial and self-motivating

-  Leadership and interpersonal skills capable to contact Lead Buyers

- Strong commercial understanding of business issues/opportunities

- Strong understanding of sales and marketing strategy and planning issues

- Strong negotiation and presentation skills                                            

- Fluency in English is essential

- Strong sense of urgency and achievement

- Entrepreneurial

- Internationally mobile

The skills for success

Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business acumen, commercial acumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.