ASEAN Head of Business Development & Omnichannel

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Omni-Sales Excellence​

About the role

Lead Customer and Omnichannel relationships across ASEAN, Japan and Korea, based in the ASEAN Office. Reporting to the Regional eCommerce Director, ASEAN, you will play a key role in developing and executing strategies to drive online sales growth, aligned with the organization’s goals. You will be working closely with country teams, Head of eCommerce and ensuring an exceptional customer experience.

Your responsibilities

• Be an active member of E-commerce team, demonstrating ‘growth hacking’ and ‘resourceful’ mindset 
• Build long-term commercial strategy and drive performance on regional e-Commerce and Omnichannel customers across ASEAN, Japan and Korea (TikTok, Shopee, Lazada, Grab, Foodpanda etc.) 
• Strengthen strategic partnerships with Regional customers, leading Joint Business Plannings (JBPs) and monthly business reviews to drive engagement and ensure our ambitions are aligned 
• Lead, guide, and liaise with local market teams for execution of short-term & long-term e-commerce strategies and plans  
• Track and analyse key performance indicators (KPIs) to assess the effectiveness of eCommerce initiatives and growth strategy 
• Know how to apply eCommerce Traffic model to work back from sales target to identify traffic model variable; drive key levers to achieve those targets collaborating with other regional team members on a frequent basis. 
• Take an analytical and evidence-led approach to Business Development; enhance Portfolio and Assortment strategy by channel; optimize Promo strategy through detail analysis.  
• Monitor and report on competitor landscape, doing regular store checks and compiling one-page observation summary.
• Scan market for new platforms, trends and customer opportunities.

The experience we're looking for

• Bachelor’s Degree qualifications.
• At least 5 years of eCommerce business development experience, at a consumer brand 7-8+ years of total work experience. Ideally in both regional and country roles previously.  
• Proven record of driving a successful business through sales or marketing with strong relationship management and negotiation skills. 
• Strong ownership, hands-on and good at dealing with ambiguity in a start-up like environment. 
• Excellent communication and interpersonal skills, ability to influence stakeholders of all levels 

The skills for success

Business acumen, Improve business processes, Stakeholder engagement and influence

What we offer

Local terms and conditions apply. 

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.