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Sensory Consumer Science Excellence Senior Associate

City:  Ciudad de Mexico

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Research & Development​

In R&D, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance. 

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our R&D Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

Sensory Consumer Science Excellence is a product experience research team within Reckitt R&D challenged with embedding consumer insight, preference and appeal into product or science visualization propositions early in the NPD process. SCSE are responsible for the interpretation of consumer needs and market opportunities (provided by category marketing, Insight & Analytics and Medical Science) into product embodiments or, with the support of category colleagues, new business opportunities outside of physical product-in-box.

SCSE are responsible for building consumer sentiment into the product innovation programs of R&D through the planning and management of innovation in-the-field, consumer observation, provocation, prototyping and other consumer-product touch point activities SCSE is multi-disciplinary and autonomous in the strategy it employs to deliver against its objectives requiring leadership and sound business understanding from all team members.

Your responsibilities

- To work closely with senior stakeholders to advise and recommend the appropriate research approach; qualitative and or quantitative to address the project objectives.   

- To design, execute and manage simultaneous, multiple quantitative and or qualitative research studies to produce actionable insights and meet the required standards, project objectives and agreed timelines. 

- Synergise consumer and sensory insights to provide actionable recommendation and product guidance to product development team to enable product success, that drives impact in the market.

- To proactively identify and pilot new sensory and/or consumer methodologies to gain and explore superior and emerging consumer behaviours and insights.

- To identify, form and manage productive partnerships with appropriate third parties with value added external consumer and sensory capabilities.

- To ensure that all consumer work complies with Market Research codes of best practice and that data protection requirement are adhered to, across all geographies, predominantly LATAM.

- To ensure all sensory work complies with industry recognised global standards and best practices.

- To promote and maintain a safe working environment through compliance with established company and regulatory policies and SOPs.

- To actively drive the development and implementation of best practices for sensory and consumer methodologies across the SCSE team.

- To design and to deliver sensory and consumer awareness / training sessions across R&D.

The experience we're looking for

Solid experience within FMCG or consumer nutrition companies in product categories

- Solid Consumer research experience – designing and conducting qualitative and quantitative consumer research studies.

- Solid knowledge and working experience with various sensory methodologies including difference testing and descriptive analysis.

- Able to effectively summarize sensory and consumer insights and connecting different dots into powerful stories.

- Able to effectively analyse both qualitative and quantitative data and derive insights from data breakouts to form a strong conclusion.

- An excellent team player

- Fluent in English and Spanish.

- Willing to taste products and prototypes relevant to category of support

The skills for success

Task Execution Under Pressure, Makes strategic Business Decisions, Business Acumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, Creative Direction, R&D, Change Leadership, Product Lifecycle Management, Business Partnership, Collaboration and partnership building, Relationship Management, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes, Digital transformation for R&D, Quality and Manufacturing.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.


We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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