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R&D Associate Consumer Product Insights, Automatic Dishwashing (all genders), Hygiene

City:  Heidelberg

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Research & Development​

In R&D, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance. 

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our R&D Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

As an Associate, your expertise will crucially support the growth and stability of our product portfolio. In this role, you'll be at the forefront of a vibrant cross-functional team, driving innovation and ensuring excellence in everything we develop. From healthcare products to consumer goods, your work will influence the well-being of people around the globe. Make a significant mark in a company where your growth is our priority.

Your responsibilities

  • To understand consumer needs and behaviours at the level allowing to translate the CPI research outcomes into recommendations to new ADW product development in assigned region in line to ADW category strategy.
  • To plan, execute, and deliver assigned consumer product insights activities and research to support R&D and CDO teams with clear reports and recommendation for ADW product development and implementation.
  • To work closely with project teams to ensure the CPI delivery meets the required standards, project objectives and agreed timelines. This would involve quantitative consumer research studies and advanced data analysis (i.e., Home Use Tests, Central Location Tests, online surveys etc), qualitative consumer research studies (1:1 interviews, observed usability studies, ethnography) and the correlations between them to enable predictive models.
  • To support building and development of the knowledge and expertise in the consumer science, with ideas for expansion of team capabilities, allowing to provide more efficient support for ADW product portfolio in a relevant region/geography.
  • Crystal and open communication with key internal Reckitt stakeholders and external agencies/ research providers.
  • Active participation in development and implementation of the best practices and improvement processes across Reckitt R&D/CPI community.
  • To lead, and coach assigned team members in their roles (direct and indirect reports) supporting their development, and engagement.
  • Basic understanding of product strategy and project cost structure
  • Strong risk awareness / problem solving skills together with knowledge of how to overcome obstacles by getting support from others.
  • To ensure that all tasks, activities, and required documentation are delivered at high quality level, and in compliance to Health, Safety, Regulatory, Legal and all relevant Reckitt policies and SOPs.

The experience we're looking for

  • Consumer research experience – designing and conducting quantitative and qualitative consumer research studies with 2+ years’ experience,
  • Experience of conducting interviews by oneself and analysing them to generate actionable insights,
  • Experience of applying statistics on quantitative consumer data,
  • Able to integrate a wide variety of qualitive and quantitative research methods into research plans, integrate data and draw conclusions that could generate compelling insights,
  • Exhibit technical curiosity to adapt innovative ways to generate meaningful insights and solve complex problems,
  • Demonstrate interest in early product innovation/development within consumer-packaged goods industries,
  • Good presentation skills: can explain a topic in an easy and accessible way for the audience,
  • Team player, working in collaborative fashion and overcoming obstacles by getting support from others,
  • Fluent in English, strong communicator who is confident working with internal and external teams, including third-party agencies

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.


We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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