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IT&D Business Analyst Support

City:  Hyderabad

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​IT & D​

In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

In the role, candidate will:

  • Utilise IT operating model framework to facilitate planning, alignment, demand & change management.
  • Ensure adherence to enterprise architecture standards and frameworks.
  • Works as a SME of the tool and manage stakeholders in different countries on Global Sales Solutions.
  • Understand business requirements, managed enhancements and drives change management activities.
  • Understand the Sales Process across different countries in Reckitt.
  • May be required to work with teams managing Satellite systems for establishing Integration.
  • May required to explore/ deploy the tool to new countries.
  • Responsible for implementing, monitor, review Sales Excellence tools.
  • Manages Request, Escalations and provide inputs as needed to assigned countries.

  • Handle assigned BAU projects.
  • Testing of New / exiting functionality of Sales tools
  • Working on problem management of tickets to drive reduction.
  • Role may include domestic/ International travel.

Skills Required

  • Education in IT/Software-related discipline
  • Should be from Techno-Functional background.
  • Understanding of FMCG Commercial Business Process (Distributor- Retail) will be an advantage.
  • Should have lead/part of large scale SFA/MFA/ 4P Audit solution deployment across FMCG sector and shall possess Project Management skills.
  • Agile project management experience/certification advantageous
  • Good Analytical skills, Software Development Life Cycle and process mapping will be an advantage.
  • Creative problem-solving skills and ability to work on their own initiative to drive and deliver results.
  • Excellent communication, Presentation, documentation, and interpersonal skills.

The skills for success

Project Management, Programme Management, Design Thinking, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Data Driven Practices, Advanced Analytics, Data Analytics, Governance.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.


We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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