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IT&D Senior Business Analyst - Product Safety

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​IT & D​


  • Within R&D the Safety function makes sure the products we create are safe to use, both during development and once they are on the market. 
  • Safety has the stated objective of becoming a world class Safety Department, in which the Digital Capabilities play a key role. 
  • The  Senior Business Analyst (SBA) for Product Safety partners with our Vigilance and Risk Management team, which is responsible for pharmacovigilance, e.g. the management of Adverse Events. 
  • The Senior Business Analyst (SBA) supports the Product Owner in realising the product strategy through incremental improvements to the product, designing business scenarios and use cases. 
  • They partner with business stakeholders to elicit, analyse, document, and manage product requirements through workshops. 
  • They collaborate with the Solution Vendor to elaborate product requirements and test whether they are satisfactorily fulfilled by a product release. 
  • They motivate the vendor Team to understand Reckitt’s business needs and identify the best solutions for delivering customer value. 

Key Outputs / Deliverables

  • Elaboration, analysis, documentation, and testing of product requirements (e.g., features, user stories)
  • Grooming the backlog, providing clarity on priorities and benefits
  • Design of business scenarios, process flows, and use cases to maximise product adoption / value
  • Identification of relevant GxP validation, security and compliance requirements that need to be adhered to as part of product development

Key Interactions

  • Independently liaise with the Business community to elaborate product requirements, and coordinates with product teams to build a release plan and backlog 
  • Supports the Product Owner with the development and execution of the product strategy and roadmaps 
  • Work closely with the wider Regulatory and Safety Product team to ensure releases are coordinated, and requirements assessed from an end-to-end process perspective
  • Collaborate with the SaaS vendor to ensure Reckitt requirements are included in upcoming releases

Technical skills & qualifications

  • 4 years’ experience in requirement gathering (e.g., features, user stories)
  • Strong business domain knowledge and business acumen, familiar with IT standards and controls
  • Abreast of latest technology trends and the opportunities / risks they present to the business domain
  • Proven expertise in analysing and breaking down problems and information using structured frameworks and methodologies
  • Strong knowledge of software engineering, information risk, security guidelines, and architecture standards
  • Strong understanding of requirements elicitation and management techniques
  • Advanced user of requirements management tools, such as ADO


  • Product utilisation and satisfaction rates, e.g., NPS, # of end users/ solution adoption, intensity of product usage
  • Stakeholder feedback
  • Business Benefits realised 


At Reckitt, we recognise that in real life, great people don’t always ‘tick all the boxes’. That’s why we hire for potential as well as experience. Even if you don’t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. Come and join a team whose purpose is to protect, heal and nurture in the relentless pursuit of a cleaner and healthier world.

All qualified applicants to Reckitt will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Job Segment: Nutrition, Pharmacovigilance, Healthcare

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