Key Account Manager

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

About the role

The overall objective of Key Account Manager role is to drive customer strategy of profit and margin growth and to maintain long-term relationships with key customers while taking care of our brands like Durex, Dettol or Veet.

Your responsibilities

• Implement 4P’s strategy: assortment, promotions, planogram, and store KPIs (distribution, flyer and secondary placement share, promotion location, shelf share, and quality). 
• Achieve strategic objectives per customer: market shares, net revenue, COP, gross margin, NWC. 
• Build long-term partnerships with customers. 
• Manage trade spending: contract terms and promotional investments. 
• Negotiate customer trading terms in line with RB commercial strategy. 
• Implement and manage category strategy per customer; support customer and shopper marketing teams. 
• Continuously improve account management by identifying opportunities and enhancing category profitability. 
• Prepare short-term sales forecasts and drive forecast accuracy (KPI). 
• Analyze key data: market shares, turnover, listings, promotional plans, placement targets, ROI on trade investment. 

Handle day-to-day activities: 

• Administrative tasks: invoice complaints, price communication/negotiation. 
• Send POS materials and samples. 
• Prepare customer-specific promotional plans. 
• Collaborate on route-to-market strategy. 

The experience we're looking for

• ​​​​​​​FMCG experience in Trade Marketing, Marketing, Sales, and Key Account Management. 
• Bachelor’s degree in a business-related subject from a recognized university. 
• Highly analytical and numerate. 
• Experience influencing and engaging senior management in both own and customer organizations. 
• Strong leadership, strategic thinking, and interpersonal skills. 
• Creative and results-oriented, with an entrepreneurial mindset. 
• Strong commercial understanding of business issues and opportunities. 
• Solid understanding of sales and marketing strategy and planning. 
• Strong negotiation and presentation skills. 
• Fluency in English. 
• Strong sense of urgency and achievement. 

Is this you?

• Results oriented and self-motivating
• Leadership and interpersonal skills capable of building strong working relationships with customers and internal team
• Strong commercial understanding of business issues
• Ownership – to show examples from his/her own business experience
• Achievement – to present clear indicators and passion for achieving the results
• Entrepreneurial ship – to present examples of his/her own projects being created and successfully implemented
• Pragmatic and “street smart” rather than operating on conceptual and theoretical level
• Inspirational: providing examples from private life, motivational
• Loves responsibility, able to work in frameworks rather than strictly defined scope of work

What we offer

• An unique opportunity to gain experience in working in multi-functional / multi-national environment.
• A potential to build a career within Reckitt
• 25 days of vacation & 5 sick days, + 2 additional extra days, mobile phone and laptop, Multisport card, meal vouchers, pension contribution, car
• Start date: asap/upon agreement
• Work location: Flora

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.