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IT Senior Product Line Manager ​- Customer Analytics

Want to take technology to the next level? As IT Senior Product Line Manager ​- Customer Analytics, you’ll have the freedom to think strategically, lead commercially and harness emerging trends to grow our business. Globally.


IT Senior Product Line Manager ​- Customer Analytics

Slough, Berkshire

Competitive Salary & excellent benefits package


This role provides the opportunity for a highly experienced professional to be the key strategic partner between our Global sales & IT&D community, partnering closely with business stakeholders to drive a strategy that enhances our capability to make decisions driven from data. Driving the Customer Analytics agenda this role will lead a team that delivers customer value using data, insights and modern AI and ML technology platforms.

In your day to day you will ...

• Develop strong partnerships with Global Sales and Regional IT teams and will drive the global customer analytics product line strategy across Reckitt. 
• Provide clarity & transparency to all stakeholders , ensuring an aligned approach towards achieving strategic objectives.  
• Be the custodian of customer analytics data foundations, architecture, and product roadmaps 
• Lead a team with the ethos of creating customer value, adoption, and satisfaction 
• Have strong commercial acumen and will be able to identify trends, insights, and opportunities to develop data-driven customer strategies and tactics
• Strategically plan and drive advanced AI and ML products across key markets facilitating data driven decisions within sales operating models. 
• Own and continuously improve data & cloud architecture to adapt to ever changing industry trends. 
• Leads or participate in brainstorming/workshop sessions that identify new opportunities for the business 
• Stays abreast of industry trends and technological advancements by staying informed of advancements in the industry
• Work effectively across teams, including geographically dispersed, to ensure client satisfaction
• Role may include domestic/ International travel
• Provide leadership through clear objectives, plans, guidance, and personal development for your team

You’ll succeed because…

…you’ve a unique combination of technical, leadership and business skills. You’re;

  • Commercially astute, able to understand different business functions and interdependencies
  • Evangelical about technology and can articulate the benefits to both technical and non-technical colleagues alike
  • A careful listener and relationship-builder comfortable working with a global customer group
  • Above all, you’re an innovator, keen to find new ways to drive lasting benefits.


You’ll love it because…

…you’ll get to make an impact like never before. You’ll be responsible for your own projects - we can’t wait to listen to your ideas. The products you help us get out there will make people’s lives better. Our iconic brands will provide an incredible platform for you. And our dynamic, ownership-driven culture will help bring the very best out of you, every day.


All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. 

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