SharePoint Online Platform Administrator

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​IT & D​

In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

As a SharePoint Platform Manager, you will be responsible for the administration, support, and continuous improvement of SharePoint Online within our global enterprise. You will work closely with operations and development teams to ensure the platform meets business needs and adheres to best practices.

Your responsibilities

• Establish and Improve Operations Processes: Develop and refine processes for SharePoint Online operations, ensuring efficiency and effectiveness.
• Quality Monitoring: Continuously monitor and enhance the quality of service provided by operations teams.
• Collaboration: Work closely with operations (L2 and L4 support teams) and development teams to execute processes and implement solutions.
• Governance: Drive and maintain the governance model for SharePoint Online operations.
• Retention Policies: Implement and manage retention policies for SharePoint Online.
• Capacity Management: Monitor and optimize the capacity of SharePoint Online to ensure optimal performance.
• Best Practices: Implement best practices to enhance the operational support of SharePoint Online applications.
• Support Development Teams: Provide SharePoint expertise to support development teams.
• Escalation Point: Serve as the primary escalation point for SharePoint Online operations issues.
• Stakeholder Engagement: Engage with business stakeholders across various geographies to understand and address their needs.

The experience we're looking for

• Experience: Proven experience in the architecture, design, configuration and maintenance of SharePoint Online.
• Administration Skills: Experience in administering SharePoint Online, Microsoft Teams, OneDrive, Stream and other services such as Purview, Compliance Center.
• Documentation and Planning: Ability to prepare comprehensive SharePoint documentation, planning, and processes such as SOP, Work Instructions.
• Support Experience: Experience providing 2nd or 3rd level support for SharePoint Online and working close with offshore support teams.
• Integration Knowledge: Understanding of other Microsoft Cloud Services (OneDrive, Power Apps, Power Automate, Teams, Stream, Planner) and their integration with SharePoint.
• Tools: Knowledge of ShareGate for migration and management tasks.
• Optimization: Experience in optimizing SharePoint Online capacity and governance.
• Azure AD: Understanding of Azure Active Directory, app registrations, and enterprise applications.
• Retention Policies and Sensitivity Labels: Experience with implementing and managing retention policies and labels.
• Scripting: Proficiency in creating and modifying PowerShell scripts and automating repetitive tasks
• Communication: Very good communication skills in English.

The skills for success

Product Development, system development, Project Management, Programme Management, Design Thinking, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Digital Strategy, Cyber Security Strategy, Cyber Security, Data Privacy, Data Governance, Product Compliance, Data Driven Practices, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.