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Hospital Account Manager

Hospital Account Manager

Reporting To: National Hospital Account Manager

Employment Type: Permanent

Location: Multiple Remote - (Winnipeg, Manitoba)

What you'll do

Build Professional Engagement

  • Leverages insights to teach key hospital stakeholders and healthcare professionals about their practice and environment to lead to positive business outcome.
  • Seeks to continually understand the healthcare professional’s and the procurement environment, provincial and regional healthcare system policies, competitive activities, end user’s needs to develop account plans delivering on customer’s long-term goals.
  • Develops strong professional relationship with key stakeholders while respecting internal customer policies.

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Develop & Execute Operational Plan

  • Develops, executes and monitors short-term and long-term account plan and presents to multi-discipline stakeholders.to position MJN as a valued partner
  • Apply a solutions-focused approach in all sales interactions with customers.
  • Determine customer needs through consultative approach and understands customer internal processes, policies, priorities and roles.
  • Articulate and position Nutrition Business Unit’s value proposition in the context of customer environment.
  • Identifies key customer stakeholders leading to successful contract outcome.
  • Liaises with marketing or other Nutrition internal stakeholders to provide customer insights that will guide future value offerings.
  • Maintains own knowledge and acts as the team or regional subject matter expert related to product knowledge, clinical evidence and infant feeding expertise, as well as the overall healthcare system environment.  

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Provide Clinical Expertise and Supports

  • Liaises with Medical marketing, Hospital Operations and Hospital Account teams to support Head Office projects
  • Collaborates and supports Head Office in the development of material for customers.

Leverage Resources in an Effective and Efficient Manner

  • Utilizes the Customer Relationship Management (CRM) system to manage, monitor and plan activities.
  • Maintains accurate and updated data as well as account activities in the system.
  • Manages budget, makes strategic and effective use of resources available.
  • Shares best practices with teams to achieve territory, regional and company’s objectives.

How do you know you're a fit?

Competencies

  • Facilitate structured discussions, meetings and strong ability to build consensus
  • Communicates with confidence and handle difficult conversations effectively
  • Drive performance, work independently to achieve goals and objectives that are aligned with company business priorities
  • Have strong work ethic and can work in a compliant and regulated environment
  • Ability to bring unique perspective and tailor communication to customers
  • Ability to analyze critical market information to make informed decisions
  • Possess strong interpersonal and organizational skills
  • High proficiency with Microsoft Office tools and ability to learn and use new systems and technology in executing operational plans
  • Must be willing to travel within the provinces

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Experience

  • Minimum of 3 years relevant experience in hospital sales with a preference in infant nutrition with solid track record of success
  • Comprehensive knowledge of clinical needs and healthcare procurement acquired through 5+ years of experience in the hospital environment.
  • Experience in Pediatric Nutrition as Neonatal Nurse or Neonatal/Pediatric dietitians an asset.

Comprehensive knowledge of the health care industry, healthcare systems Education

  • Bachelor’s Degree in Life Sciences - Nutrition or Nursing or Business
  • Registered Dietician or Registered Nurse is an asset

Equality

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. 


Job Segment: Travel Nurse, Registered Nurse, Nursing, Pediatric, Nutrition, Healthcare

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