Key Account Executive

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus, results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

We're looking for a highly organised and relationship-focused Key Account Executive & VMI to join our New Zealand Sales team based in Auckland.

This newly evolved role has national responsibility for managing Vendor Managed Inventory (VMI) and is an opportunity to own the VMI process end-to-end, working closely with customers and internal stakeholders to ensure optimal stock availability, inventory management and execution of customer initiatives.

This role combines customer relationship management, inventory planning, reporting, sales support and field activation coordination. You'll play a critical role in connecting customer demand, supply planning and field execution, ensuring the right products are available at the right place and time.

This is an excellent opportunity for someone looking to develop their FMCG career, whether you're already working within a Key Account Executive, Customer Operations, Supply Chain or Sales Support role, or you're looking to step into the industry with strong transferable skills. 

Your responsibilities

• Be the lead on all things Vendor Managed Inventory (VMI) for the Foodstuffs team.
• Act as a replenishment contact (VMI) for North and South Island customers, managing the flow of inventory and ordering processes between Reckitt and the customer.
• Play a key role within the Reckitt team to ensure service level targets are achieved through collaboration across Sales and Supply.
• Lead supply reviews with the customer and act as the first point of contact for customer supply matters.
• Manage forecast alignment between Reckitt and Foodstuffs systems to support a high level of forecast accuracy.
• Create and manage regular reporting, analysis and insights to support decision-making.
• Develop Field Sales materials and work with the Field Team to execute key commercial activities, ensuring effective communication between Account and Field Teams.
• Build strong cross-functional relationships internally and externally with key Foodstuffs stakeholders.
• Lead process improvement initiatives within the role and across the wider team.
• Support category reviews and customer presentations with relevant data, analysis and recommendations.
• Assist with promotional planning and post-promotional analysis to evaluate performance and identify opportunities for improvement.
• Support the Foodstuffs team with commercial reporting, forecasting and business reviews as required.
• Provide general administrative and coordination support where required.

The experience we're looking for

• Experience in FMCG, retail, customer operations, account coordination, supply chain or sales support environments.
• Strong stakeholder management and relationship-building capability.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Strong analytical and reporting capability with a high attention to detail.
• Confidence working across multiple functions including Sales, Supply Chain and Customer Service.
• Strong communication skills and the ability to influence and collaborate with a broad stakeholder group.
• Intermediate Microsoft Excel skills and confidence working with data and reporting.
• Experience working with major retail customers will be highly regarded. 
• Previous Vendor Managed Inventory (VMI) experience will be advantageous but is not essential.
• A growth mindset and willingness to learn within a fast-paced FMCG environment. 

The skills for success

Vendor Managed Inventory (VMI); Customer Relationship Management;Inventory Planning;Supply Chain Coordination;Order Management;Sales Support;Stakeholder Management,Reporting & Analytics;Forecasting Support;Customer Service;FMCG Operations;Problem Solving; Cross Functional Collaboration;Commercial Awareness;Continuous Improvement

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.