Sales Support Administrator - Part Time, Fixed Term Contract

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Workplace and Facilities Management team plays a pivotal role in creating and delivering a positive and successful employee experience across our real estate portfolio.  We're proud of how our sustainability efforts minimise energy consumption, reduce waste and promote ecofriendly practices, all while orchestrating best-in-class facilities for our people.

We're here to create inspiring spaces that our people want to be in, providing a conducive, inclusive and productive work environment, always thinking about workflow efficiency, employee comfort and collaboration.

Our team optimises the use of physical spaces, ensuring that we align with organisational goals. This can include defining and evolving our workplace strategy, managing office layouts, seating arrangements, meeting rooms and the associated services required to ensure the successful day-to-day operation of our facilities – including the physical assets such as furniture, equipment, and infrastructure.

About the role

Seeking a role where you can truly make a difference? Join us at Reckitt as our new General Support team member, and be part of creating an exceptional environment for our people to thrive. This isn't just any support role; your dedication and hard work will be integral to keeping our sales team running. This role is .8 (4 days per week) and a 7 month fixed term contract. 

Your responsibilities

• Oversee the end-to-end approval, review, and tracking of invoices for stores and customer head offices for our Foodstuffs customer.
• Managing rebate claims within the SAP system and maintaining detailed records of store-related information.
• Ensure all store data, including ownership details and contact information, is up-to-date and accurate in SAP, Siebel, and other related business software.
• Handle credit note requests (CNRs) by loading them weekly, checking their status with customer service, and ensuring correct processing before sending them to finance.
• Conduct monthly reconciliations to compare payments recorded in customer systems with those in our system.  
• Manage the Sales Administration email inbox to handle correspondence from stores efficiently.
• Ad hoc support and projects for the Foodstuffs team

The experience we're looking for

• Experience in invoice processing, credit management, and financial reporting.
• Proficiency in SAP, Imobi, and Siebel systems.
• Strong analytical, communication, and organizational skills.
• Strong analytical ability and a strong customer service ethic.
• Office – PowerPoint, Word, Outlook, Teams, Excel (Essential)
• Highly organised, process driven, with a high attention to detail.
• Strong understanding of the New Zealand field customer landscape preferential but not essential

The skills for success

Technical skills, Organizational skills, Communication and influencing skills, Attention to detail, Decision-making skills, Analytical and problem-solving skills, Health and safety awareness, Leadership skills, Customer service skills.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.