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IT&D Business Analyst - TH Manufacturing

City: Bangkok

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

This role drives the activation of strategic IT&D initiatives and ensures successful deployment of global programs at the factory. It acts as the key link between site leadership and stakeholders, fostering clear communication and commitment to the transformation journey.

Based on-site, the role supports health & hygiene factory transformation by working closely with leadership to implement global standards for business, process, data, and technology. It ensures local needs are addressed while contributing to innovation programs. Responsibilities include monitoring IT support services, managing communications and escalations during critical issues, and maintaining a stable factory IT ecosystem.

Your responsibilities

Build strong relationships with Reckitt’s Manufacturing community (both virtual and in-person), as well as global Health & Hygiene and IT teams.
Engage at both strategic and operational levels, connecting with factory leadership and shopfloor personnel.
Confidently guide and challenge leaders using excellent communication and presentation skills.
Operate in a matrix environment, supporting Solutions Delivery and Demand Management.
Oversee manufacturing operations, understand processes, and present solutions to business teams while clearly articulating technical issues to delivery teams.
Develop expertise in key Reckitt applications and leverage their benefits.
Ensure compliance with global technical and information standards.

The experience we're looking for

Education: Bachelor’s degree in IT, Industrial Engineering, or related field (Master’s preferred).
Experience: Minimum 3 years in a relevant industry.
Skills & Knowledge:
- Strong understanding of manufacturing processes, IT&D operating models, Industrial Automation, and Industry 4.0.
- Ability to work independently, make decisions, and clarify complex situations.
- Comfortable in fast-paced, dynamic environments; proactive and improvement-focused.
- Excellent communication and presentation skills; adaptable to different styles.
- Strong business acumen and problem-solving ability.
- Fluent in English (reading, writing, speaking).

The skills for success

Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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