Key Account Manager

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Sales

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Reporting to the Commercial Manager, you’ll be responsible for the Nutrition portfolio to handle total modern trade, traditional trade and the Brunei Business. 

Your responsibilities

•    Develop and manage customer relationship with all counterparts; contribute to customer strategy ensuring Reckitt business objectives are achieved.
•    Work with distributors for the traditional trade and Brunei business.
•    Achieve / exceed all key sales measures and targets for the account (NR, GM, COP and marketing investment)
•    Work in close partnership with brand and trade marketing teams to ensure development and implementation of category strategies and best in class execution.
•    Partner with Demand/Supply Planning to ensure Customer Service levels are met / exceeded.
•    Overall continuous improvement – identifying opportunities for efficiency and profitability management of category.
•    Engagement - Conduct monthly business review of respective channels and develops the recommended action plans as needed. Lead yearly customer joint business planning session with key stakeholders. 

Please note that the duties and responsibilities within this role may change over the course of employment, which will require flexibility. 

The experience we're looking for

•    Bachelor Degree / Diploma level in a Commercial subject.
•    Relevant experience with a blue-chip fast moving consumer goods company for at least 5 years with a proven track record.
•    Additional functional experience, preferably in Marketing, Trade Marketing and/or Finance is an advantage.
•    Experience of influencing and engaging in customer organizations.
•    Results oriented, entrepreneurial, and self-motivating.
•    Agile and able to excel when surrounded by ambiguity and change.
•    Tenacious and resilient, driven to achieve even when faced with obstacles.
•    Interpersonal skills capable of building strong working relationships and influencing and customers and internal teams.
•    Strong commercial understanding of business issues/opportunities.
•    Analytical skills with ability to develop strategies, tactics and measurable implementation
•    Strong communication skill in both written and oral (in English) with at least one other language (Mandarin) preferred.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.