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LIMS Associate - Site Support SME

City: Chachoengsao

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Research & Development

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

The LIMS Associate – Site Deployment Support role contributes to Reckitt’s digital transformation across R&D by supporting QC laboratories transitioning to a standardised Laboratory Information Management System (LIMS).

Working under the direction of the Site Deployment SME Lead, this role provides operational and coordination support to enable successful site deployments. It helps ensure QC teams are prepared, data is ready, and processes are aligned with global standards and quality expectations.

The role collaborates closely with local QC teams, global project teams, and IT&D to support consistent and compliant implementation of LIMS across sites.

Your responsibilities

Data Preparation & Master Data: Collect, organise, cleanse, validate, and format QC laboratory master data, including methods, specifications, materials, instruments, and workflows. Work with QC SMEs to resolve data gaps and prepare datasets for migration and system configuration.
Process Documentation & Analysis: Document current QC processes, support mapping against global LIMS standards, highlight gaps or deviations, and contribute to future-state process documentation.
Training & Site Adoption: Support updates to SOPs and work instructions, develop and format training materials such as One Point Lessons, coordinate training sessions and attendance, and provide first-line support to QC users.
Compliance & Change Support: Assist with local change controls and documentation required for validation and compliance activities, following applicable site quality procedures and escalating concerns to the SME Lead.
Cross-Functional Coordination: Coordinate workshops, UAT sessions, and readiness activities; track actions and deliverables; maintain implementation logs; and facilitate communication across QC, SMEs, and the project team.
Go-Live & Hypercare: Support site readiness, reinforce key communications and training, provide hands-on assistance during go-live and hypercare, and capture and escalate user issues.

The experience we're looking for

Experience in QC, laboratory operations, or a regulated environment preferred.
Exposure to data handling, documentation, or system implementation activities.
Experience supporting improvement or change initiatives is advantageous.

The skills for success

Strong attention to detail, particularly with data and documentation.
Good organisational and coordination skills.
Effective communication skills when working with local teams and stakeholders.
Fluent in English both verbally and written.
Ability to follow structured processes and guidance from senior roles.
Basic understanding of data integrity principles (ALCOA+) is beneficial.
Collaborative, proactive, and supportive

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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