Key Account Manager - Foodstuffs SI

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

We're looking for a highly organised and relationship-focused Key Account Manager looking after our Household and Health & Beauty categories.

This is an exciting opportunity to lead the Foodstuffs South Island business across both our Household and Health portfolios, working closely with customers and internal stakeholders to drive growth, execution excellence and commercial outcomes.

Based in Christchurch, the Key Account Manager will have end-to-end responsibility for the South Island customer account, developing strategic customer relationships, leading commercial plans and delivering sustainable business growth.

Your responsibilities

• Bringing customer Sales Plan to life and achieving the defined key strategic objectives within the customer.
• Building a long-term partnership with the customer across all levels, including but not limited to, Category Managers, Assistant Category Managers, Category Assistants, and VMI Managers.
• Own the omnichannel promotional strategy and execution for the customer, covering trade budget management, range, planogram, digital shelf, and any other 4P initiative while ensuring this is accurately reflected and captured in the internal forecasting tools across GS, TI, and NR.
• Managing customer negotiations in relation to Reckitt commercial strategy and customer trading terms.
• Developing new product launch plans and ensuring a successful omnichannel implementation and execution.
• Ongoing review of the customer promotional plan and strategy with a focus on ROI across trade investment and/or profitability.
• Maintenance of the baseline and promotional forecasts through Accelerate (Sales Planning & Forecasting Tool) to ensure promotional activity is accurately reflected in the system and trended forecast for GS/TI/NR is +/- 5%.
• Develop and nurture strong relationships with the Field Sales team to help deliver the execution of the customer Sales Plan at store level. This includes regular touch points with the Head of Field Sales and Regional Field Managers and attending weekly WIP meetings when required.

The experience we're looking for

• 3-5 years’ experience within FMCG would be favourable.
• Experience of influencing and engaging key stakeholders in own and customer organisations.
• Additional functional experience, preferably in Marketing, Trade Marketing and/or Finance would be an advantage.
• Strong stakeholder management and relationship-building skills, with the ability to work effectively across customers and internal teams.
• Proven analytical capability with experience using data and reporting to support decision-making and drive outcomes.
• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• A proactive, growth-oriented mindset with a desire to build a long-term career in FMCG Sales and Account Management.

The skills for success

Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business accumen, commercial accumen, Sales negotiation, P and L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.