Category Manager, Grocery

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

As a Customer Development Manager Kroger, you will assist in developing and executing category strategy within the Grocery Channel.  You will have a seat at the table by providing insights to drive superior category results, owning the development and implementation for Plan-o-grams across category captain departments.

You will support mutual growth and deliver excellent business results. You will also be responsible for converting in-depth shopping and omni retail environment data into insights and category, retail and customer strategies and recommendations.  

Your responsibilities

You will succeed because you will:

•    Build lasting business relationships based on trust and confidence.
•    Create recurring business reviews and customer facing category presentations by providing analysis on drivers incorporating multiple data sources including custom research, market and industry trends, competitive review, with actionable recommendations. 
•    Work closely with internal team to create category landscapes and narratives to support innovation and company strategies.
•    Provide strategic guidance by identifying and evaluating attractive product, customer and market segments, and developing actionable recommendations.
•    Cultivate internal and external relationships across the retailer and within Reckitt.
•    Supports the execution of product and placement strategic direction based on category strategy, best practices, and quantitative feedback from Marketplace Intelligence.
•    Deliver on Customer Strategy including sales, margin, and market share targets while ensuring best in class customer relationship scores (i.e. Advantage, Kanter, Customer Specific).
•    Develops and delivers succinct, concise, and compelling presentations that clearly communicates insights to actions across the 4Ps and connecting with category growth platforms. 
•    Leverage Reckitt’s global and local market strategy, trends, insights, and market drivers to bring innovative solutions and growth opportunities to Kroger.
•    Employ critical thinking and problem-solving skills to recognize and anticipate issues and opportunities by elevating analyses beyond reporting and translate insight into retail action through concise, compelling story telling.
•    Solid understanding of which data source to leverage to answer the question (POS, Syndicated, Panel, Industry Insights, survey/primary research, etc.)

The experience we're looking for

•    Bachelor's Degree required
•    7+ years related work experience in consumer goods, retail, or syndicated data with a focus on category management, sales, business analytics and/or shopper insights 
•    Preferred experience with Kroger and 84.51 (Stratum and Market6)
•    Category management success within an Omni channel environment desirable
•    Experience auditing and enhancing digital content, web enrichment, physical shelf management, and modular relay expertise. 
•    Advanced Skills in Microsoft Excel, Power BI and PowerPoint. Database management understanding a plus (SQL)
•    Advanced proficiency in Space Planning software (Blue Yonder/JDA) to include automation (Python, CKB, etc.). 
•    Extensive knowledge and advanced skills with business driving technology solutions (i.e. Numerator, Nielsen, Spectra, Shopper sights, Domo, VIQ, Shopper intelligence, Nailbiter) and internal/external industry insights and trends
•    Understanding of the Commercial Action Plans and Category Roadmaps/Category Growth Solutions
•    Ability to create a narrative using quantitative and qualitative data driving face to face dialogue and acceptance of initiatives with the retailer buying team
•    20% travel required

The skills for success

Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product plannnig, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence, Key Account Management, Account Management, Field sales; Field sales management, Ecommerce, Analysing sales and Ecommerce data, Pharmaceutical Sales, Trade Marketing, Digital activation to HCPs, Leadership skills.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.