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GBS Source to Pay Senior Manager

City: Ciudad de Mexico

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Behind our iconic power brands that touch millions of lives daily – from Dettol and Lysol to Durex and Nurofen – lies a dynamic and vital engine: Reckitt's Global Business Services (GBS).

Fuelled by a culture of positive energy and co-creativity - while learning together - OneReckitt GBS is at the forefront of our business, driving efficiency, standardisation, and innovation across our global operations. We're a fast-paced, purposeful team, constantly seeking to optimise our processes, leverage cutting-edge technology, and deliver exceptional value to every corner of Reckitt. We’re not a traditional back-office function; we’re a strategic powerhouse where diverse individuals with bright minds come together to solve complex challenges, shape future capabilities, and build a better global business that directly helps achieve Reckitt’s mission.

About the role

As the STP Cross-Functional Senior Manager, you will play a pivotal role in overseeing end-to-end Source-to-Pay (STP) operations and driving continuous process improvements. You will ensure accuracy, compliance, and efficiency across transactional finance activities while providing essential support for procurement processes, including requisitioning, receipting, and policy interpretation. You will also step in as needed to maintain the smooth operation of GBS STP activities.

In addition, this role will assume responsibility for approving payments during regular payment runs. You will manage escalations, ensure timely resolution, and contribute to process standardization and automation initiatives. Beyond your daily responsibilities, you will lead continuous improvement efforts aimed at delivering error-free payments, maintaining vendor satisfaction, and supporting Reckitt’s operational excellence and transformation agenda.

Your responsibilities

Oversee Source-to-Pay operations, ensuring accurate and compliant execution of transactional finance activities.
Provide support for procurement-related issues, including requisitioning, receipting, and policy exceptions/interpretations.
Own approval responsibility for regular payment runs as part of captive operations strategy.
Monitor service delivery performance and resolve escalations related to vendor payments and queries.
Collaborate with Procurement, Finance, and delivery partners to maintain process integrity and compliance.
Drive GR/IR reconciliation efforts and support vendor statement matching to ensure data accuracy.
Champion process standardisation and automation initiatives to improve touchless processing.
Lead continuous improvement projects to optimise workflows and enhance user experience.
Support audit readiness and compliance reporting in alignment with global STP policies.
Mentor and guide operational teams, fostering a culture of service excellence and innovation.

The experience we're looking for

5+ years of experience in Source-to-Pay, Finance Operations, or shared services environments.
Strong understanding of procurement processes, including requisitioning and receipting.
Demonstrated ability to lead delivery teams, manage escalations, and drive performance across global operations.
Proven experience in process improvement and automation initiatives
Excellent stakeholder management and communication skills
Solid knowledge of audit requirements, internal control frameworks, and compliance standards
Analytical mindset with attention to detail and a commitment to delivering high-quality outcomes.

The skills for success

Source-to-Pay Operations
Leadership & Interpersonal Skills
Vendor and Payment Management
Procurement Process Support
Compliance and Controls
ERP and Digital Tools
Problem Solving
Continuous Improvement & Process Optimization
Stakeholder Collaboration

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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