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On-site Quality Assurance, EH

City: Dongguan

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Research & Development

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

Please check criteria and governance requirement for Core Reckitt Employees to apply for Essential Home Roles

Your responsibilities

New Product Development (NPD) and Engineering Process Development (EPD):

Contribute to the establishment of quality agreements covering aesthetic, basic function, and packaging aspects.
Conduct engineering sample inspections and generate reports.
Conduct 3K trial run sample inspection and generate reports.
Support technical transfer activities, including trial run inspections and SOP compliance.
Assist in the development and endorsement of technical manuals and quality agreements with EMOs.
Align process flow charts, control plans, and FMEA with EMOs.

Shipment Release:

Ensure products meet specification and standard requirements through appropriate testing methods, frequencies, and AQL levels.
Prepare and summarize inspection reports.
Follow up on rework/sorting activities in accordance with CAPA for future commercial production batches.
Collaborate with EMOs on container loading checks and Certificate of Conformity/Certificate of Analysis.

Compliance:

Monitor change control processes and CC status for products manufactured at EMOs.
Support QMS Engineer to conduct Regular audit of the EMOs to desired standards (ISO9001, ISO13485, Global Manufacturing Quality Standards, EMO Quality Manual) and publish reports per relevant procedure.

Consumer/Customer Complaints, Quality Issues, and Recall:

Collaborate with EMOs to investigate quality issues through records, retained samples, and assembly processes.
Report quality issues identified through daily production report, process audits and outgoing inspections.
Follow up on the implementation and verification of CAPA within EMOs.

Assignments (rotating):

Contribute to various quality-related reports and summaries, including RFT, CAPA, and Production deviation summaries.
Participate in key project KPI reporting and management reviews.
Monitor change control processes and CC status for products manufactured at EMOs.
Manage production deviations, OOS, and non-conformances in line with Reckitt expectations, contributing to CAPA, SPIN, and risk assessments.
Conduct Theme Check per regular plan
Conduct Ongoing Stability check for retained samples and report
Monthly upload documents to SharePoint including: Inspection report (OQA), Inspection summary, Rotation record, CoA and Shipment summary, NPD&EPD trial run report,
Update and upload documents to SharePoint (if applicable) including: write-off, Daily production report, Signed samples list, GFS concession and deviation production summary, CoA distribution list, EMO key projects production rejection summary Top 5 defects, Ongoing Stability Testing Summary.

The experience we're looking for

Bachelor's degree or above.
Minimum 2+ years of experience in manufacturing, preferably in a multinational company or joint venture.
Strong working knowledge of legislative requirements applicable to the industry.
Proficiency in quality tools such as SPC, Risk Management, Root-Cause Analysis, and cross-functional problem-solving.
Ability to confidently and effectively engage with suppliers.

The skills for success

Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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