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Quality Assurance & Digitalization Project Coordinator

City: Dubai

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Research & Development

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

We're in search of a proactive Quality Assurance Project Manager to join the Reckitt team, where innovation and science converge to make a real-world impact. You'll contribute to the growth of our trusted product portfolio, ensuring the highest standards of quality. Your expertise will drive activities from concept to execution, fostering an environment of continuous improvement. If you thrive in a dynamic atmosphere and are looking for a role where your actions directly contribute to the company's success, we would love to see your application.

Your responsibilities

- Ensure the safety, quality, and compliance of all products manufactured for Reckitt in line with internal specifications, regulatory requirements, and quality standards.
- Drive process improvement through digitalization and automation, leveraging Microsoft Power Platform (Power BI, Power Automate, Power Apps) and other digital tools to enhance efficiency, compliance, and data-driven decision-making.
- Ensure that TA’s and TM’s are up to dated and in place for all external manufacturers
- Development and maintenance of the on-going supplier assessment and re-approval programme based on risk.
- Monitor EMO performance using digital dashboards (Power BI) for early gap identification.
- Guarantee full compliance with the GFS (Good for Sale) process for NPD’s / EPD’s. Support first production run and first product release at manufacturing site.
- Responsible for quality performance monitoring in order to set up the corrective/preventive actions in case of any troubleshooting.
- Lead automation of quality processes (e.g., change control, CAPA tracking, supplier audits) using Power Automate and Power Apps.
- Implement data-driven risk assessment models and predictive analytics for proactive quality management.
- Develop real-time KPI dashboards for performance monitoring and reporting.
- In case of deviation support EMO’s in root cause identification and CAPA
- Implement SPC to monitor KQA (key quality attributes).
- Coordinate with other function and perform technical risk assessments for local manufacturing NPDs, EPDs and critical situations for manufacturing site.
- Ensure that for Primary Packaging Material the CoA is designed to monitor all key quality parameters.
- Implement and update the SOP for the routes of escalation where External Manufacturing issues arise.
- Validation management for product, process, equipment, utilities, computer systems in charge of the continuous quality evaluation of suppliers and execution of a supplier development program.

The experience we're looking for

- Strong knowledge of digitalization and automation tools, including Microsoft Power Platform (Power BI, Power Automate, Power Apps)
- Good understanding of Quality Management Systems (QMS) and quality improvement methodologies
- Project management experience with proven ability to lead digital transformation initiatives
- Expertise in risk assessment techniques.
- Broad understanding of business processes.
- Familiarity with regulatory requirements for product quality and compliance
- Experience in data analytics, process automation, and dashboard development for performance monitoring

The skills for success

Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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