IT&D Associate Manager, Smart Mfg. + S&O
We are Reckitt
Information Technology & Digital
Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.
Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.
About the role
The Factory IT&D Associate Manager is the site-level owner of all Information Technology and Digital operations, acting as the bridge between plant operations and global IT&D teams. This role ensures stability, security, and effectiveness of IT systems supporting manufacturing, quality, maintenance, and supply chain functions. The Factory IT&D Manager is responsible for enabling digital transformation at the plant, overseeing local implementation of global solutions, and ensuring infrastructure readiness, compliance, and operational continuity. The ideal candidate brings a strong mix of manufacturing process understanding, SAP functional knowledge, and hands-on experience in IT infrastructure and operational technology.
Your responsibilities
- Lead all IT&D activities at the site, ensuring alignment with both plant priorities and global digital strategy.
- Oversee stable operations of critical systems including that support manufacturing SAP, connected worker tools, and shop floor IT infrastructure.
- Act as the single point of contact for IT escalations, coordinating resolution across global/regional IT, local support vendors, and site teams.
- Support site readiness and deployment of digital initiatives, ensuring plant adoption and business value.
- Ensure secure, validated, and reliable operations of networking infrastructure (Wi-Fi, LAN, scanners, end-user devices) across shop floor.
- Collaborate with OT and Engineering teams to support IoT, data collection, and automation equipment interfaces.
- Drive site-level compliance with cybersecurity standards, GMP/GxP requirements, and audit readiness.
- Manage stakeholder communications and reporting on IT&D performance, risks, project timelines.
- Coordinate with vendors and global teams for upgrades, installations, and service improvements.
The experience we're looking for
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline.
- 7+ years of experience in IT or OT roles, ideally in a manufacturing or FMCG environment.
- Strong functional knowledge of SAP and experience supporting digital manufacturing solutions is added advantage.
- Familiarity with manufacturing processes across operations, maintenance, and quality.
- Hands-on experience with IT infrastructure and shop floor technology including industrial networks, end-user devices, and support systems.
- Experience working with MES platforms, connected worker tools, or OEE tracking systems is a plus.
- Strong communication, stakeholder management, and project coordination skills.
- Working knowledge of GxP/GMP compliance and validation requirements in regulated environments preferred.
The skills for success
What we offer
Salary Range
USD 93,000 - 139,000
Pay Transparency
Equality
Nearest Major Market: Evansville
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