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Medical Sales Manager

City: Ha Noi

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Sales

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Exciting opportunity at Reckitt for a Detailing Supervisor with a flair for leadership and sales! Infuse your zest for sales and team guidance into our dynamic environment and see your career flourish. You'll not only vivify product showcasing but will be instrumental in nurturing customer relationships and propelling our sales to new heights. Get ready to champion your team to success, leverage your sales savvy, and leave a mark in our thriving sales force.

Your responsibilities

Execute medical operational plan:

Achieve medical sales KPIs (targets, market share annual goals) for the assigned products

Explore new areas both within existing territories as well as by expanding geographic coverage for sales development.

Ensure that the medical sales program is in line with the organization’s vision, mission and business culture.

Monitor, lead and motivate region organization by effectively synergizing Marketing, Medical, SFE and Field Force.

Manage the operating budget and allocation of samples and promotional materials.

Business planning: prepare operating plan on a yearly basis for national sales goals, budget requirements, and manpower requirements.

Maintains a broad knowledge of the nutritional industry, field management techniques, and company objectives.

Ensure the availability of products in hospital point of sale (hospital pharmacy, nutrition department, hospital canteen, hospital shop…).

Coaching and developing the team to drive for results

Supervises field team in the execution of their responsibilities.

Trains and develops FSF Supervisors in order to improve their effectiveness in selecting, training, motivating, and managing the activities of Medical reps.

Interviews, selects, and oversees the training and development of team

Report on visibility of results

Drive team’s business review calendar and reporting (Ex: monthly report/BR /VEEVA report/dashboard to provide a monthly update to Senior Management on results)

Provide regular updates and information on market and competitive intelligence.

Drive communication across functions / teams (marketing, trade etc.)

Maintains accurate and timely records of all information related to the medical and operational activity nationwide (such as program effectiveness, competitive activity, and developments which could affect operations) and reports relevant information to management

Customer’s management

Map and make plans for developing relationships with key stakeholders (Health authority (MOH/SOH)/scientific associations (Nutritional/OB/Pedi …. associations), Key decision makers (KDMs) in key hospitals to effectively run medical marketing program (CME/rotation/MOM awareness program ….)

Serve a key role in creating and maintaining key customer relationships.

Support the FLMs/MRs in building strong relationships with customers.

The experience we're looking for

Bachelor’s degree of Pharmacy, Economy, Marketing or Business Administration

Experience: 10-15 years of Pharma/Nutrition sales experiences

4-6 years of experience in management position within pharmaceutical/ nutrition industry, with middle-small scale sales management and proven and documented track records

Fluent in Vietnamese and comfortable in English.

Proficiency in using computer software especially Microsoft Office.

Effective time management and organizational skills.

Ability to plan work and act autonomously and collaboratively within objectives and guidelines with strong problem-solving skills.

Strong productive relationship with cross-functional with ability to work towards a team based, collaborative environment, promoting candor and receptivity, clarity of purpose and goals, and high commitment to achieve business goals.

Strong analytical skills with ability to identify and evaluate territory potential, track KPIs and make appropriate resource allocation decisions.

Ability to develop ongoing process improvements, including conducting post audit on all programs.

The skills for success

Key Account Management, Account Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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