Senior Associate Sensory and Consumer Science Excellence (all genders)
We are Reckitt
Research & Development
We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.
The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.
About the role
As a Senior Associate in Consumer & Sensory Science, you will play a pivotal role in shaping consumer‑centric product innovation within our Automatic Dishwashing portfolio. Acting as a trusted expert, you will lead qualitative, quantitative, and sensory research to generate clear, actionable insights that influence product experiences, innovation decisions, and long‑term strategy.
This is a senior individual contributor role with significant autonomy and visibility. You will partner closely with R&D, Marketing, and Insights teams globally, ensuring the consumer voice is embedded across the end‑to‑end innovation lifecycle.
Your responsibilities
- Design and lead qualitative, quantitative, and sensory consumer research to support product development and innovation.
- Define learning objectives and select the most appropriate research methodologies (e.g. home use tests, central location tests, usability studies, ethnography, sensory panels).
- Own the full research lifecycle, from study design through analysis to clear recommendations.
- Synthesize behavioural, qualitative, quantitative, and sensory data into compelling insight narratives that inform decisions.
- Advise R&D, Marketing, and Insights stakeholders on research approaches and interpretation of results.
- Lead early‑stage consumer exploration to identify unmet needs, behaviours, and usage occasions.
- Manage external research agencies, ensuring quality, timelines, and cost efficiency.
- Contribute to continuous improvement by introducing new methods, sharing best practices, and strengthening consumer science capability globally.
- Ensure all research activities meet quality, safety, regulatory, and compliance standards.
The experience we're looking for
- Solid experience in consumer research within an FMCG, R&D, or innovation‑driven environment, with hands‑on responsibility for designing and delivering qualitative and quantitative studies.
- Strong analytical and statistical capability, with the ability to integrate multiple data sources and translate complex findings into clear, actionable, business‑relevant insights.
- Proven experience working cross‑functionally with R&D, Marketing, and/or Insights teams, influencing decisions through strong storytelling, communication, and presentation skills.
- High level of ownership, independence, and accountability, combined with a structured yet curious, problem‑solving mindset
- .Comfortable operating in a fast‑moving, collaborative, and global environment, balancing rigour with flexibility.
- Fluency in English (additional languages are a plus).
The skills for success
What we offer
Equality
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