Customer Development Manager, MBS Channel

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Embark on an impactful journey with Reckitt as our next Export Manager, where your expertise will catalyse our international sales operations. This position is pivotal for those who are passionate about fostering global market growth and building robust relationships with international clients. You'll be orchestrating strategies to elevate our global presence, adhering to export regulations with finesse, and working collaboratively across departments to streamline export activities. Dive into a role where your strategic influence will shape not just business outcomes, but also inspire industry leading practises.

Your responsibilities

Takes responsibility for the total sales budget of GT MBS Chains. 

Together with NSM/Trade MKT/Marketing/Medical, develops adequate trade and operating plans, game plans, and activities, assures implementation and monitor progress.

Ensures that customer needs and opportunities are quickly and successfully incorporated into product strategies.

Provides extensive sales analysis data to management team for the effective monitor and control on sales performance.

Develops and maintains strong internal and external relationships with key accounts and distributors to strengthen Mead Johnson Nutrition competitive position and performance.

Executes with excellence in promotional activities to achieve sales targets/brand objectives in each chain/account.

Leads contract negotiation (trading terms) and developing successful agreements.

Monitors and maintains budget.

Works with NSM to build a high-performance team and to develop organization capability to meet business needs by identifying key talents/positions and providing on-going feedback and coaching

Builds strong business relationship within Commercial and other functional teams to enhance business performance

Sets goals and clear performance standards and measurements to monitor progress of the sales and people performance. Sets high standard for self, initiate performance discussions with manager, acts on feedback, reflects on experience for improvement.

Coaches and motivates direct reports (if any), recognizing level and task, while capitalizing on their strengths, skills and capabilities. 

The experience we're looking for

  Requirement University Degree holder - Bachelor degree in Economy or Business Administration

At least 5 years’ experience of working in relevant fields (having sales experiences about Milk Powder Category is an advantage), 3 years in management roles and with international companies − Excellent sales management and selling skills

Good understanding of MBS channel

Understand shopper insights & behaviors

Strong interpersonal skills in dealing with all levels of staff and management − Master in territory management

Ability to prioritize multiple tasks to meet and exceed deadlines 

The skills for success

Collaboration and partnership skills; Influencing.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.