Key Account Manager

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Based within the country sales structure the Key Account Manager is responsible for managing key customers.  The role has accountability for the full scope of Reckitt Benckiser’s commercial interaction with the customers, ranging from development of sales strategy per customer to the management of promotional activities.  The role requires close cross functional interaction with trade marketing, supply planning, marketing, logistics, finance, and Information Systems.

Your responsibilities

•    Responsible for achieving strategic objectives per customer – including net revenue, gross margin, trade spend, market share 
•    Building long term partnership with the customers and ensuring sales fundamentals and promotions are planned and executed in-store with excellence
•    Manage trade budget closely and continuously seek for maximization opportunities 
•    Monitoring and providing analysis as the source of new shoppers’ insights, competitive strategies and effective portfolio brand management for the customer
•    Managing customer negotiations in relation to Reckitt commercial strategy and the customer trading terms. 
•    Implementation and ongoing management of the category strategy per customer 
•    Developing customer new product launch plans and ensuring successful implementation
•    Continuous improvement in the management of the account by identifying opportunities for efficiency and profitability and overall improvement in the management of customer

The experience we're looking for

1. Qualification
•    Educated to minimum bachelors degree level in a business related subject - from a recognised University

2. Experience
•    Proven track record /sales experience with key multinational FMCG companies
•    Experience of influencing and engaging key figures in customer organisations
•    Fast-paced, ambitious with strong negotiation & communications skills
•    Fluent spoken and written English and Chinese
•    Proficiency in MS Office

The skills for success

•    Results oriented, entrepreneurial and self-motivating.
•    Tenacious and resilient, driven to achieve even when faced with obstacles
•    Leadership and interpersonal skills capable of building strong working relationships and influencing and customers and internal teams.
•    Strong commercial understanding of business issues/opportunities.
•    Strong communication skills, both written and oral 
•    Strong understanding of sales and marketing strategy and planning issues.
•    Ability to develop strategies, tactics and measurable implementation.
•    Fluent in both spoken and written English and Chinese