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IT&D Business Analyst, Quality

City: Hyderabad

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

Quality is a critical part of what we do at Reckitt. The IT&D team empower Reckitt’s commitment to Quality and the trust our consumers place in our products. We pro-actively manage processes and tools across our Quality Management/Quality Control products for our ~40,000 colleagues.

Strategic Execution: You will partner with key business SMEs to elicit, analyse, document and manage product requirements. You will support the Product Manager and team in realising the product strategy – delivering incremental value to the business, sprint by sprint.

Computer Software Assurance: Our Quality solutions are generally subject to GxP requirements. You will work with our Agile delivery team, across our Azure DevOps platform, to deliver CSA-compliant records and audit-ready products.

Agility: Our Quality solutions stretch from the first seeds of innovation in R&D through to finished product release in our Quality Control labs. Your agility and communication skills will be key in staying effective against the breadth of solutions we support.

Your responsibilities

- Supporting the implementation and business-as-usual running of global and local applications such as Veeva QualityOne, LabWare LIMS, Empower CDS and Chromeleon CDS
- Writing and reviewing validation documentation, e.g. Validation Plans, Validation reports and other necessary GxP documents
- Working with business users to understand the system requirements, technical issues, and support IT developer/vendor in addressing the needs
- Working with delivery partners to ensure that any functional designs they are delivering are in line with standardised templates
- Supporting delivery partners and business users with the testing phase to ensure that system meets requirements

The experience we're looking for

Experience working in a Business Analyst role driving requirements and/or design workshops
Knowledge of GAMP 5 CSV framework and/or CSA ways of working
Experience working in Waterfall and/or Agile delivery environments
Experience of supporting complex change and/or multi-disciplinary projects
Excellent communication skills
Experience of working with and influencing business stakeholders to balance business needs with IT&D standards and processes.
Enthusiastic about the use of technology, with a proven ability to provide a communication ‘bridge’ between the business and technologists.
Experience using DevOps and Service Management solutions
Previous experience of Quality solutions Veeva Quality One, LIMS and CDS are advantageous for a candidate

The skills for success

Quality solutions Veeva Quality One, LabWare LIMS, Empower CDS and Chromeleon CDS

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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