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IT&D Business Analyst - Project Management

About the role

Key Responsibilities
• Support the Sr. Architect & IS Manager in identifying opportunities to streamline, consolidate or simplify the product and Pipeline management space.
• Undertake tasks to evaluate impact of changes (application and technology) and support the Sr. Architect/ IS Manager in preparation of business case.
• Evaluating change requests, preparing CR documentation and oversee CR’s are actioned following GxP requirements.
• Preparing process maps, data flow diagrams, functional specs and other analysis to enable clarity of functional requirements for review with business/BRM and infrastructure teams as required.
• Assist in Preparing functional and configuration specifications with Vendor, BRM & delivery team.
• Undertake small projects to ensure new functionality is implemented (working with vendor, business admin team and delivery teams)
• Ensure documentation is accurate and maintained and oversee documentation review as applications transition to BAU status.
• Under guidance of Sr. Product Line Manager, provide application SME support to specific project activity.
• Support delivery partners with the testing phase to ensure that change has been implemented to the correct standardised template as advised.
• Maintain a high level of knowledge of the application and business process to be able to input to application Development and broder integration opportunitets.
• Participate with Sr. Architect/ IS Manager and Vendor in SME knowledge transfer with Support teams to achieve transition from Project through tollgates to BAU.
• Maintain an awareness of vendor solution roadmap and development opportunities


• Proven track record of expertise in a suite of Regulatory, Quality and Compliance solutions e.g. Document Management Systems (based on Documentum, OpenText, CARA, IBM FileNet, Sharepoint etc.) 
• Proven track record of documenting application artefacts: SOP’s, Process maps, Data flow diagrams, Functional Specification
• Understanding of the underlying Infrastructure that supports the applications, integrations, security etc.
• Experience of working with and influencing stakeholders to balance business needs. 
• Enthusiastic about the use of technology, with a proven ability to provide a communication ‘bridge’ between the business process and enabling systems.
• Extensive experience of working in a mixed Waterfall and Agile delivery environment

• Experience of working within Pharma, FMCG, Personal Hygiene and Consumer Healthcare sector.
Technical / Professional Qualifications:

• At least 4-6 years of relevant experience in the above areas
• Master’s in business administration/ PGDM
• Agile software development methodologies e.g. Scrum, DSDM, XP, FDD, Safe
• Microsoft Office Suite (MS Project and MS Visio experience is a plus) to Proficient level.

• ITIL V3 to Intermediate level.
• CBAP or similar Business Analysis certification
Personal Attributes
• Achievement focused, strong negotiation and communication skills.
• Entrepreneurial and tenacious mindset 
• Approachable in nature and confident in own abilities 
• Comfortable in challenging the status quo. 
• Exhibits high standards of integrity. 
• Strives for continual improvement.


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