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Senior Manager - Payroll

City: Hyderabad

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Human Resources

Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way.

About the role

The Senior Manager – Payroll is responsible for leading and governing end-to-end payroll operations across a complex, multi-country region spanning Asia, Middle East, Africa, and ANZ. The role ensures accurate, compliant, and efficient payroll delivery through strategic vendor management, stakeholder partnership, and continuous process improvement aligned with global standards.

Your responsibilities

1. Payroll Governance & Delivery
• Lead delivery of multi-country payroll operations across diverse regulatory environments through external partners.
• Ensure accurate, timely payroll processing aligned with organizational standards and policies.
• Act as the regional authority and single point of contact (SPOC) for all payroll-related matters, including escalations.

2. Compliance & Risk Management
• Ensure strict adherence to statutory, legal, financial, and regulatory requirements across all supported countries.
• Partner with payroll vendors, auditors, and legal advisors to maintain compliance and mitigate risks.
• Drive a zero-tolerance approach to compliance breaches, ensuring robust controls and audit readiness.

3. Stakeholder & Vendor Management
• Build strong partnerships with regional business leaders, HR, Finance, and global stakeholders.
• Govern performance of multiple global payroll vendors, ensuring service excellence beyond contractual commitments.
• Identify opportunities for cost optimization while maintaining quality and compliance.

4. Operational Excellence & Controls
• Monitor payroll accuracy and proactively identify, resolve, and prevent errors.
• Ensure thorough documentation, reporting of financial impact, and implementation of preventive controls.
• Standardize processes in line with global payroll frameworks and best practices.

5. Transformation & Continuous Improvement
• Lead and contribute to payroll transformation initiatives to improve efficiency, scalability, and user experience.
• Introduce automation, standard KPIs, and data-driven insights to enhance payroll performance.
• Drive innovation and continuous improvement aligned to broader organizational goals.

6. Reporting & Governance
• Define and manage key performance indicators (KPIs), risk metrics, and customer satisfaction metrics.
• Lead periodic governance forums, presenting performance insights, risks, and improvement plans.
• Strengthen overall confidence in payroll operations through transparency and accountability.

7. Team Leadership & Capability Building
• Lead, coach, and develop a high-performing payroll team.
• Ensure strong succession planning, backup structures, and capability development.
• Drive a culture of collaboration, accountability, and continuous learning aligned with organizational values.

8. Cross-Functional Collaboration
• Collaborate with Finance, HR, and other service lines to ensure integrated and seamless service delivery.
• Support business continuity planning and organizational initiatives.
• Contribute to enterprise-wide transformation and strategic priorities.

The experience we're looking for

• 15–18 years of progressive experience in payroll operations, including multi-country payroll management.
• Strong experience managing payroll across Asia, Middle East, and Africa, with deep expertise in India payroll.
• Proven track record of leading large-scale payroll operations and vendor ecosystems.

Capabilities
• Strong leadership and people management skills.
• Expertise in compliance, risk management, and audit processes.
• Demonstrated experience in change management and transformation initiatives.
• High analytical and problem-solving capability with attention to detail.
• Strong stakeholder management and influencing skills.

Technical & Professional Skills
• Hands-on knowledge of payroll systems and platforms (global payroll tools preferred).
• Ability to interpret payroll data and generate actionable insights and reports.
• Strong communication skills with the ability to engage global stakeholders effectively.
• Fluent in English (written and verbal).

The skills for success

Data and Analytics, HR Process Improvement; Process management; HR Process improvement, Courageous leadership, Organisational structure, Storytelling; Data led storytelling, Execute plans, Strategic mindset, Digital literacy, HR Data Analysis; Data management; Employee data management, Operational Excellence, Commercial accumen, Solutioning.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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