Senior Officer-HR Operations-Immigration
We are Reckitt
Human Resources
About the role
Your responsibilities
• Strong subject matter expertise of Immigration for work authorizations and running day-to-day operations.
• Ensure immigration operations and SLAs are met as per organizational standards.
• Maintain strong cordial working relationships with internal stakeholders and immigration vendors.
• Assisting international transferees with complex paperwork queries in order to obtain work authorization.
• Handling stakeholders’ complex queries via MS Teams & Outlook emails.
• Perform daily Immigration Operations using ServiceNow, SuccessFactors platforms along with platforms used by the immigration vendors for initiations and maintain internal database.
• Perform daily follow up with the employees, immigration vendors and stakeholders and ensure overall immigration workflow closures.
• Achieve advanced level of updated knowledge on immigration regulations and policies across the globe and ensure the organization's practices align with current immigration laws.
• Upkeep the internal process documents and align with current immigration laws.
• Take process specific directions from the process lead and operate within the working parameters set for the process.
• HR Reporting and Data Analytics resulting in Strategy Execution
• Outstanding written and oral communication skills, including review/presentation expertise.
• Manage ambiguity and convert gaps/issues into opportunities for HR Immigration Services.
• Advanced Microsoft Office skills.
Qualifications
• Bachelor's degree in any field from a recognized university or relevant professional qualifications.
• 3-5 years of experience in Immigration and data management, preferably in a shared services environment.
• Proficient in Microsoft applications (Excel, Word, PowerPoint).
• Good knowledge of HR Systems such as Success Factor, ServiceNow is an added advantage.
• Strong attention to detail and commitment to data accuracy.
• Excellent organizational and time-management skills.
• Ability to handle sensitive information with discretion and integrity.
• Strong communication and interpersonal skills.
• Task oriented, Multi-tasking, Critical Thinking
• Entry level, Individual Contributor
What we offer
Equality
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