Senior Officer - HR Operations - Reward • Human Resources 1
We are Reckitt
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About the role
As an HR Senior Officer for the HR Shared Services team, you will provide comprehensive support for Rewards and Compensation processes.
Your responsibilities
• Coordinates with Reward COE and IT to manage E2E annual pay review and bonus cycle related actions.
• Responsible for administration of the E2E bonus cycle and processing of
• Partner with Reward COE to follow procedures and control documentation for uploading Comp updates, One-time payments, On demand payments and other compensation adjustments in the SuccessFactors.
• Perform UAT, SRT covering e2e scenario for IT solution deployment in line with design changes.
• Manage workflow navigation, role-based permissions switch over, data publish, and statement publish back.
• Liaise with Finance for supporting activities for bonus plan execution for the respective year.
• Provides HR services, such as handling queries and providing first-line advice and guidance. Executes data transactions or system transactions where these cannot be performed by self-service or automation.
• Interact with other subject matter experts (e.g. BHR, CoE, factory HR etc.) and internal teams (e.g. solutions team) to identify the best solutions for employee queries.
• Prioritise cases and conduct continuous follow ups/ check-ins to ensure case closure.
• Drive continuous improvement in HR service delivery.
• Gain cross disciplinary HR knowledge to deliver end to end ownership of customer experiences.
• Raise continuous improvement opportunities.
The experience we're looking for
• Able to manage transactions with competing priorities and multiple stakeholders is essential for this role.
• Demonstrated strong REWARD knowledge and continuous improvement implementation.
• A strong knowledge of H2R best practices in Shared Services environment.
• Strong change management skills to deliver new processes into Shared Services.
• Excellent communication and good technical skills
The experience we're looking for
QUALIFICATIONS
• HR qualification or related degree.
• Excellent Microsoft applications knowledge (Excel; Word; PowerPoint).
• Proficient in SuccessFactors and Service NOW usage
• Minimum 3-5 years of working experience in REWARD Shared Services.
The skills for success
Total rewards, Compensation Benchmarking, Rewards,APP
What we offer
Equality
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