Senior Officer - HR Operations - Reward • Human Resources
We are Reckitt
Human Resources
About the role
As an HR Senior Officer for the HR Shared Services team, you will provide comprehensive support for Rewards and Compensation processes.
Your responsibilities
• Coordinates with Reward COE and IT to manage E2E annual pay review and bonus cycle related actions.
• Responsible for administration of the E2E bonus cycle and processing of
• Partner with Reward COE to follow procedures and control documentation for uploading Comp updates, One-time payments, On demand payments and other compensation adjustments in the SuccessFactors.
• Perform UAT, SRT covering e2e scenario for IT solution deployment in line with design changes.
• Manage workflow navigation, role-based permissions switch over, data publish, and statement publish back.
• Liaise with Finance for supporting activities for bonus plan execution for the respective year.
• Provides HR services, such as handling queries and providing first-line advice and guidance. Executes data transactions or system transactions where these cannot be performed by self-service or automation.
• Interact with other subject matter experts (e.g. BHR, CoE, factory HR etc.) and internal teams (e.g. solutions team) to identify the best solutions for employee queries.
• Prioritise cases and conduct continuous follow ups/ check-ins to ensure case closure.
• Drive continuous improvement in HR service delivery.
• Gain cross disciplinary HR knowledge to deliver end to end ownership of customer experiences.
• Raise continuous improvement opportunities.
The experience we're looking for
• Able to manage transactions with competing priorities and multiple stakeholders is essential for this role.
• Demonstrated strong REWARD knowledge and continuous improvement implementation.
• A strong knowledge of H2R best practices in Shared Services environment.
• Strong change management skills to deliver new processes into Shared Services.
• Excellent communication and good technical skills
The experience we're looking for
QUALIFICATIONS
• HR qualification or related degree.
• Excellent Microsoft applications knowledge (Excel; Word; PowerPoint).
• Proficient in SuccessFactors and Service NOW usage
• Minimum 3-5 years of working experience in REWARD Shared Services.
The skills for success
Total rewards, Compensation Benchmarking, Rewards,APP
What we offer
Equality
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