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Warehouse Operations Manager

City: Indianapolis

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Supply

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

We are seeking a dynamic and strategic Warehouse Operations Manager to lead a high-volume distribution center. This role is critical in driving operational excellence, managing 3PL performance, and delivering key metrics across Safety, Quality, Productivity, Cost, and Morale. The successful candidate will begin with an immersive onboarding period with travel to gain deep operational knowledge before transitioning to lead our Indianapolis facility. This leader will be instrumental in leveraging data analytics, driving continuous improvement initiatives, and collaborating cross-functionally with Customer Service and Planning to optimize service levels and cost efficiency.

The facility location is still being finalized, with heavy potential to be located in Greenfield, IN. Regardless, it will be located in the Greater Indianapolis area.

This role is not currently sponsoring visas or considering international movement at this time.

Your responsibilities

Full accountability for warehouse operations, including Safety, Quality, Service, Cost/Productivity, and Morale.
Govern and manage the on-site 3PL relationship, ensuring alignment with strategic goals and daily execution.
Lead data-driven decision-making through analysis of operational KPIs, labor productivity, inventory accuracy, and service metrics.
Partner with Planning and Customer Service teams to align distribution capabilities with demand forecasts and service expectations.
Co-own site budgeting and forecasting processes with the Regional Distribution Center Manager, including cost control and financial planning.
Champion continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to drive year-over-year cost savings and service enhancements.
Ensure compliance with FDA, Regulatory, Environmental, and Safety standards.
Develop and implement efficient facility processes, policies, and procedures to support scalability and performance.
Foster a positive work environment focused on team engagement and strong 3PL collaboration.

The experience we're looking for

7–10 years of experience managing logistics or warehouse operations in a high-volume, regulated environment.
Proven track record in data analysis and performance management using tools like Excel, Power BI, or similar platforms.
Experience with GMP facilities and regulatory compliance (FDA, DEA, etc.).
Strong background in budgeting, forecasting, and cost ownership.
Demonstrated success in continuous improvement and operational excellence initiatives.
Experience managing 3PL relationships and driving accountability.
Advanced proficiency in WMS systems (JDA Blue Yonder preferred), SAP ERP, and Microsoft Office Suite.
Strong interpersonal and communication skills, with the ability to influence cross-functional teams and external partners.
Willingness to travel as needed during the initial onboarding phase (6-12 months).

Travel

Extensive travel to other distribution centers in the US during first 6-12 months of employment (50-75%) .

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

US salary ranges

USD $90,000.00 - $134,000.00

US pay transparency

The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year. Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, and life and disability insurance; paid time off for vacation, sick and Company recognized holidays; a 401(k) plan; 16-week paid parental leave or 26 weeks for the birthing parent; adoption and fertility support; tuition reimbursement; discounts; and much more. Our compensation and benefits packages aim to give our talent the reward, protection, and peace of mind they deserve. If reasonable accommodation is needed to complete your application, please contact NAtalentacquisition@reckitt.com. Reckitt is committed to the full inclusion of all qualified individuals.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Nearest Major Market: Indianapolis
Job Segment: Counseling, Nutrition, Healthcare