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Senior Business Analyst - Sales

City: Johannesburg

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

The Senior Business Analyst (SBA) drives business and technology transformation by analysing business needs, assessing current and future state processes, and translating strategic objectives into actionable requirements. Acting as a key link between business and technology teams, the SBA ensures solutions are aligned to organisational goals and deliver measurable business value.

The role provides leadership and expertise across the full solution lifecycle, including assessment, design, development, implementation, and support of business systems and processes. For new deployments, the SBA partners closely with global, regional, and local stakeholders from initial scoping and planning through to delivery and adoption, ensuring robust, fit-for-purpose solutions that meet business requirements.

Your responsibilities

Deliver against agreed strategy and objectives on time, within budget and quality.
Ensure alignment with global and regional Reckitt standards and services provided to the business.
Compliance with internal policies and procedures.
Partner with teams across the organization to understand their analytics needs and create dashboards and reporting that allow them to execute more effectively.
Reporting and analytics for the Sales, Product, Marketing, and Operations teams.
Drive the collection of new data and the refinement of existing data sources.
Partner with all the functions to deliver any new IT tool in the market.
Effectively manage external relationships with Vendors to the benefit of the company; this includes Vendor negotiation, Selection and Ongoing SLA management
Identify inefficiencies, bottlenecks, and automation opportunities.
Manage expectations, ensure alignment, and maintain strong relationships with senior leadership
Contribute to project planning, scoping, and prioritization.
Participate in change management activities—training, documentation, and communications.
Ensure solutions are implemented successfully and meet business needs.

The experience we're looking for

Minimum bachelor’s degree in computer science
6-8 year of relevant experience required. A manufacturing/FMCG background will be preferred
Proven delivery in enterprise transformation projects, large IT system implementations & digital transformation initiatives
Strong experience in Agile / Scrum / SAfe
Proficiency in Power BI or another BI Tool
Advanced MS Office skills: MS Excel knowledge is a must
Solid track record in the demonstrated ability to work with complex, high‑volume, high‑dimensional data from diverse sources and to clearly synthesize and communicate analytical insights to audiences with varying levels of technical expertise

The skills for success

Technical expertise, business solution assessment and design, software development, analysis, stakeholder collaboration, project leadership, solution delivery, software lifecycle management, strategic planning, cross-functional teamwork

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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