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Site Compliance Specialist

City: Johannesburg

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Research & Development

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

Reckitt is looking for a dedicated Site Quality Compliance Specialist to help us uphold our commitment to deliver excellence in our diverse portfolio. You'll be part of a dynamic team, ensuring that all site activities, processes, and documentation comply with internal quality standards, regulatory requirements, and relevant industry guidelines. The role focuses on supporting operational teams, conducting compliance checks, maintaining audit readiness to safeguard product quality and regulatory integrity and improved on an on-going basis

Safety (People, Product, Consumer) and regulatory requirements are always met, and consistent product quality following Reckitt’s standards is maintained and support in tracking and closure of key KPI's for HSE

Human resources- Support in tracking and closure of key KPI's for HR

The role has a shared responsibility of tasks together with a cross-functional teams ensuring site processes produce products of right quality and safety, cost efficient, highly effective and are sustainable Be at the forefront of excellence and join us on a journey where your attention to detail will lead to meaningful solutions for health and well-being.

Your responsibilities

Compliance

Monitor and assess site operations to ensure adherence to company policies, SOPs, and regulatory requirements.
Responsible for identifying compliance gaps / assessment of the local SOP’s vs Reckitt global and local regulatory requirements
Support the development, review, and implementation of quality and compliance-related procedures.

Audit & Regulatory Support

Assist in preparing the site for internal, external, and regulatory inspections by co-ordination of self-inspection program at site which includes developing risk-based audit plans, ensures capable auditors available and capable.
Support the coordination of audits (internal, external and regulatory), including gathering documentation, ensuring timely responses, assist with coordinating corrective and preventive actions (CAPA)
The role will be forefront for audit preparations and leading as an auditee for the audits received on site.
This can include internal (Cross & Global) and external audits (ISO 9001, local reg).
Support quality assurance teams with performing audits at third party manufacturers, raw and pack suppliers and other service suppliers.
Support in tracking and coordination of CAPA of key KPI's closure for HSE /HR ect

Documentation & Quality Management Systems (QMS)

Ensure full compliance of timely management of documentation in line with Good Documentation Practices (GDP).
Monitor, track and trend quality records in QMS, including deviations, non-conformances, CAPAs, and change controls.
Review and approve site SOPs, work instructions, and quality forms.
Support in management review for the overall site whereby collating information on key performance indicators

Training & Awareness

Deliver or support quality and compliance training for site personnel.
Promote a culture of quality, risk awareness, and continuous improvement across the site.
Support onboarding of new staff on compliance expectations and key quality processes.

Continuous Improvement

Participate in quality improvement initiatives and cross-functional compliance projects.
Analyse compliance trends to recommend and implement process improvements.
Support risk assessments and mitigation strategies to strengthen site compliance

The experience we're looking for

A formal degree or diploma in BSc Science, Pharmaceuticals, Food Science, ND: Food Technology, Biotechnology, Analytical Chemistry
4-6 years’ experience in QMS of Manufacturing, Pharmaceuticals and/or FMCG industry
Experience with audits, QMS platforms, and regulatory environments
Lead Auditor Experience preferred
Strong knowledge of quality standards (e.g., ISO, GMP, GDP, industry-specific regs).
Excellent analytical, problem-solving, and root-cause analysis skills.
Sound communication and interpersonal abilities including presentation skills, listening, writing, oral
Detail-oriented with a high level of integrity and accountability.
Ability to work cross-functionally and influence without authority.
Comfortable with digital quality systems and documentation tools
Must have experience working in an environment with strong quality management processes in place (experience with ISO 17025, ISO 22716, ISO 9001, relevant Regulatory Knowledge).
Must have experience working in an environment with strong health and safety processes in place.
Advance knowledge of computer systems for data collection and reporting including MS Office Suite etc.
Must be able to create training modules with assessments and can deliver training to all levels within the organization.
Compliance findings and timely CAPA closure rates.
Accuracy and timeliness of documentation processing.
Training completion rates and compliance engagement metrics.
Continuous improvement contributions and quality culture advancement.

The skills for success

Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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