Global Training and Capabilities Manager - PLM

We are Reckitt

​Research & Development​

About the role

Your responsibilities

• Own and maintain the global training strategy, governance standards, and execution roadmap
• Conduct Training Needs Analysis (TNA) to identify capability gaps and readiness requirements.
• Develop role-based learning journeys aligned with organisational change impacts and system roles.
• Design, develop, and deliver training content and sessions in virtual, classroom, and blended formats.
• Leverage AI-driven platforms for engaging, bite-sized learning content.
• Promote self-paced learning and continuous capability development through digital tools.
• Manage global and local training logistics for seamless execution.
• Collaborate with Global OCM team to align training with communication and engagement strategies.
• Integrate training into the overall change roadmap and readiness assessments.
• Define and track KPIs for training effectiveness, adoption rates, and sustained capability post go-live.
• Establish a sustainable capability framework for BAU ownership, including governance and ongoing learning pathways.
• Ensure compliance with global standards for training delivery and evaluation.
• Support resolution of end-user issues during hypercare and BAU.
• Drive continuous improvement in training and capability frameworks.

The experience we're looking for

• Bachelor’s degree in Learning & Development, HR, Business, or related field.
• Experience in global training strategy and execution for large-scale transformation programmes.
• Proven track record in ERP, PLM, or other enterprise system deployments (SAP, etc.).
• Strong understanding of change management principles and their application in training.
• Expertise in digital learning approaches (blended learning, microlearning).
• Familiarity with AI-driven learning tools and digital content creation platforms.
• Excellent facilitation and presentation skills (virtual and in-person).
• Ability to manage multiple priorities and stakeholders across geographies.
• Strong analytical skills for evaluating training effectiveness

The skills for success

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality