Library and Knowledge Management (KM)Coordinator

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Research & Development​

About the role

Library and Knowledge Management (KM) Coordinator

Hull, Hybrid Working, 3 days on site 

Competitive Salary & Benefits: 25 days Annual Leave, Bonus, Private Healthcare, Pension 

Closing date: 23rd June 2025

To assist the Head of Library and Knowledge Management in the day-to-day management of a global Knowledge Management (KM) service within a leading multinational healthcare and consumer goods company, providing library and information services to global R&D along with the wider business. This role will be particularly responsible for: monitoring the KM mailbox and answering enquiries from users, managing literature orders through the document delivery platform and ensuring minimum service standards are met,  maintenance of the primary repositories, including the cataloguing of scientific literature.

Your responsibilities

This is a highly dynamic and varied role providing key capabilities for the Reckitt R&D organisation.  You will assist the Head of Library and KM with management of Reckitt’s KM service, including the management of KM budgets, training, and promotion of the KM services.  In addition, as the primary customer service point of contact you will manage the KM mailbox providing direct support or coordinating responses from the team.  Other key activities will be managing orders for copyright-cleared publications, monitoring the self-service literature ordering platform and cataloguing of purchases into reference library repositories and databases.  Finally, you will also have the opportunity to support the application of AI tools and automation to KM in a copyright compliant manner.

The experience we're looking for

• Qualification or experience in information management or a similar KM field, or commitment to achieve such.
• Excellent communication and customer service skills
• Demonstrable awareness of trends in technology relevant to KM.
• Good accurate IT skills, including experience Office 365, online tools and platforms, and experience of data input
• Excellent organisational skills and attention to detail.
• Ability to adapt due to working in a busy cross-functional environment with changing business needs
• Proven ability to work independently delivering business priorities

Desirable

• Master’s degree qualification in librarianship / library science
• Membership of CILIP (Chartered Institute of Library and Information Professionals), and/or ALA (American Library Association), or similar
• Presenting and training skills

The skills for success

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.