Business Development Manager, GBS

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online.

Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.

We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Step into the role of Key Account Manager at Reckitt, where your mastery of relationship-building and strategic partnering with major national trade players will be fundamental in delivering health, hygiene, and nutrition products to consumers. In this dynamic position, you'll be at the forefront of crafting and realising joint business plans, balancing customer success with our own growth. Your dedication to enriching the customer journey and driving sales will see you thriving in a culture committed to commercial excellence and innovation.

Your responsibilities

• Acquisition, setup/manage of new B2B distributors/resellers and end customers
• Define, execute pricing strategy with different partners
• Upselling, cross selling into existing customers
• Revenue and profitability delivery
• Negotiate trading terms/renewals with customers, distributors
• Provide input on growth opportunities and portfolio needs with GBS Regional and Area team
• Customize distributor sales toolkits
• Train/coach distributor sales reps to effectively execute sales plan
• Business review with customers, collect and analyse sales data from customer, develop sales plan according to overall strategy
• Collaborate with local team for operational support, approvals and ideate new growth opportunities

The experience we're looking for

• Minimum bachelor’s degree in business administration, engineering or commerce
• 7 years+ of experience in B2B channel sales.
• Experience managing a network of distributors/resellers.
• Has a rich network of contacts in Malaysia B2B market
• Experience building up a new business would be a plus
• Strong communicator, and excellent negotiation, influencing and interpersonal skills
• Microsoft Excel – intermediate skills working with large datasets. Comfortable using lookups & pivot tables for data analysis.
• Microsoft Power Point – comfortable creating & presenting updates, proposals & execution results.
• Language skills: Malay – Native fluency & English – Intermediate
• Entrepreneurial, fast learner, result oriented, solution-oriented and comfortable working in a lean organization.

The skills for success

Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business acumen, commercial acumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.