Front Desk & Administrative Officer (1-Year Contract)

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Facilities & Workplace

Our Workplace and Facilities Management team plays a pivotal role in creating and delivering a positive and successful employee experience across our real estate portfolio.  We're proud of how our sustainability efforts minimise energy consumption, reduce waste and promote ecofriendly practices, all while orchestrating best-in-class facilities for our people.

We're here to create inspiring spaces that our people want to be in, providing a conducive, inclusive and productive work environment, always thinking about workflow efficiency, employee comfort and collaboration.

Our team optimises the use of physical spaces, ensuring that we align with organisational goals. This can include defining and evolving our workplace strategy, managing office layouts, seating arrangements, meeting rooms and the associated services required to ensure the successful day-to-day operation of our facilities – including the physical assets such as furniture, equipment, and infrastructure.

About the role

The Front Desk & Administrative Officer is responsible for providing a professional and welcoming experience for employees, visitors, and external partners while supporting the day-to-day administrative and workplace operations of the Kuala Lumpur office.

This role serves as the first point of contact for the office and plays a key role in ensuring smooth office operations, supporting Workplace & Facilities activities, managing vendor interactions, and coordinating administrative processes.

Your responsibilities

Front Desk & Visitor Management

-    Serve as the primary point of contact for visitors, employees, and external stakeholders.
-    Welcome and register visitors, ensuring compliance with security and access procedures.
-    Manage meeting room bookings and visitor arrangements.
-    Handle incoming phone calls and general inquiries in a professional manner.
-    Maintain a clean, organized, and professional reception area.

Access Control & Security Support

-    Create, print, issue, and maintain employee and visitor access cards.
-    Support onboarding and offboarding activities related to office access.
-    Coordinate with building management and security teams on access-related matters.
-    Maintain accurate access records and reports.
-    Building parking access/cards management

Mailroom & Logistics Coordination

-    Receive, register, distribute, and dispatch incoming and outgoing mail, packages, and courier deliveries.
-    Coordinate courier services and shipment tracking.
-    Maintain records of deliveries and ensure timely distribution.

Administrative & Procurement Support

-    Raise and manage Purchase Orders (POs) for Workplace, Facilities, and office-related services.
-    Track invoices and support the payment process in coordination with Finance and vendors.
-    Maintain records of contracts, quotations, and vendor documentation.
-    Assist with office purchasing and inventory management, including pantry and office supplies.
-    Manage the process of training grant applications with HRD Corp, including submission, tracking of approvals, and processing of related invoices.
-    Coordinate the distribution of Fuell physical cards to employees and manage the processing and tracking of associated invoices.

Workplace & Facilities Support

-    Support day-to-day office operations and employee workplace requests.
-    Coordinate with service providers, building management, cleaning, security, and maintenance teams.
-    Assist in office events, employee engagement activities, and workplace initiatives.
-    Support reporting and administrative tasks related to Facilities and Workplace operations.

The experience we're looking for

-    Relevant diploma or proven experience in administrative support, front desk operations, hospitality, office management, or related field.
-    1 year of experience in reception, office administration, customer service, hospitality, or facilities support roles.
-    Experience in a multinational corporate environment is an advantage.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.